World Quality Day is observed every year on the second Thursday in November. This year, it falls on November 9. The purpose of this day is to raise quality awareness and provide support to individuals and organizations for the achievement of economic prosperity and the adoption of high-quality standards. In 2008, the first World Quality Day took place in London, United Kingdom (U.K.). Every year, the theme of World Quality Day is decided by the Chartered Quality Institute (C.Q.I.). Some of the previous themes included “Sustainability: Improving Our Products, People, and Planet” and “Creating Customer Value.”
History of World Quality Day
The Chartered Quality Institute (C.Q.I.) chooses the theme of World Quality Day every year. Founded in 1919, the C.Q.I. is a chartered professional body for experts in improving service, project, and product quality. Since its inception, the C.Q.I. has set a standard for championing organizational excellence in quality management worldwide. The organization now has a membership of approximately 20,000 people and is the only organization that can award people with the “Chartered Quality Professional” status. The C.Q.I. is also in charge of the International Register of Certified Auditors (I.R.C.A.).
Part of the C.Q.I.’s mission is to “improve the ability of organizations to deliver the very best for consumers and stakeholders.” Their vision is “a world in which organizations of all types and sizes thrive by providing outstanding value for customers, stakeholders, and society.” The maiden conference of World Quality Day took place on November 13, 2008, at the Inmarsat Conference Centre in London.
Quality management, a fairly modern concept, is subdivided into four components: quality planning, quality assurance, quality control, and quality improvement, referred to as total quality management (T.Q.M.). In general, it involves maintaining a desired level of excellence.
World Quality Day timeline
The quality movement begins with artisans organizing themselves into guilds.
The C.Q.I. is founded in London, U.K.
The Queen grants the C.Q.I. Royal Charter.
The inaugural conference of World Quality Day takes place in London.
World Quality Day FAQs
Who is the father of quality?
William Edwards Deming is widely recognized as the ‘father’ of quality. He was a statistician and business consultant, and his methods helped Japan recover after World War II.
How do we celebrate World Quality Day/Week/Month?
Quality training for employees, recognizing individuals who apply quality in organizations, and creating a suggestion box related to quality practices are ways you can celebrate.
Why is quality important for a business?
Maintaining quality in a business means satisfied and loyal customers. Good quality products also lead to long-term profit and economic prosperity.
How to Observe World Quality Day
Implement quality management
Whether you’re a small business owner or a corporate executive, implement quality management in your organization. This will improve your workflow and establish a positive image for your company or business.
Maintain quality standards in your personal life
Quality isn’t restricted to the corporate world alone. We all need to be quality individuals who can always be relied upon to put our best into everything we do.
Use the hashtag
Share this article on your social media platforms to raise awareness and challenge others to operate in excellence. Make sure to use the hashtag #WorldQualityDay.
5 Steps To Becoming A Chartered Quality Professional
Provide relevant work experience
Though there is no required number of years, when applying to the C.Q.I., you must provide information regarding your relevant work history.
Include training and qualifications
It is also important to include all relevant training and qualifications when applying to the C.Q.I.
Continuing Professional Development (C.P.D.) objectives
C.P.D. and the C.Q.I. require applicants to state at least three relevant C.P.D. objectives during the application process.
Take a self-assessment
Applicants are also required to take a self-assessment based on the C.Q.I.’s Competency Framework.
Experience, skills, and knowledge
Applicants must possess the requisite knowledge, skills, and experience to work proactively and demonstrate leadership behaviors.
Why World Quality Day is Important
It prevents mediocrity
This day dedicated to quality is a reminder that quality prevents mediocrity. Giving our best is ever-important in our businesses, corporate positions, and individual lives.
It maintains a standard of excellence
For organizations and businesses, quality management ensures that a standard of excellence is maintained. It prevents cutting corners and poor output in their dealings.
It protects customers
Quality management protects customers and end-users. When companies, businesses, and manufacturers are held to a certain level of responsibility in terms of quality, customers can be assured of getting good value for their money.
World Quality Day dates