PlanProphet Expands Franchise Services Network with CRM Platform

Agreement provides franchisees with integrated CRM and automation to streamline operations and enhance customer experience.

Apr. 13, 2026 at 4:55pm

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PlanProphet, a leading CRM and automation platform for the print industry, has announced a multi-year, networkwide agreement with Franchise Services, the franchisor of Sir Speedy, PIP, and Signal Graphics. This expansion will provide all Franchise Services locations access to PlanProphet's integrated CRM and automation workflows, designed to optimize daily operations and elevate the customer experience across the network.

Why it matters

The agreement builds on a long-standing collaboration between Franchise Services and PlanProphet, leveraging the proven results achieved by franchisees who independently adopted the platform. By extending PlanProphet access networkwide, Franchise Services aims to help its franchisees operate more efficiently, improve customer communication, and deliver a more proactive service experience.

The details

PlanProphet's platform will standardize how Franchise Services teams manage accounts, follow up on opportunities, coordinate internally, and stay engaged with customers. It replaces manual tracking with structured workflows and automation, ensuring sales follow-up, marketing outreach, and collections activity become consistent and repeatable. Additionally, PlanProphet's ability to integrate with a wide range of print MIS platforms and other operational data sources is a key differentiator, supporting the industry's increasing automation and AI capabilities.

  • The agreement was announced on April 13, 2026.

The players

Franchise Services

A franchise management company that owns the brands Sir Speedy, PIP, and Signal Graphics, leading print, signs, and marketing services providers. The company also owns TeamLogic IT, a technology franchise that provides managed IT services.

PlanProphet

The print industry's leading CRM and automation platform, integrating with MIS and other essential data points to automate sales, marketing, collections execution, and drive front-of-house efficiency.

David Robidoux

Executive Vice President & CMO of Franchise Services.

Kelly Kimberlin

Vice President of Business Development of Franchise Services.

Lemay Sanchez

Chief Executive Officer of PlanProphet.

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What they’re saying

“Franchise Services is focused on empowering our franchisees with resources and tools that translate directly into sales and marketing actions, stronger follow-through, better visibility, and less friction for busy teams.”

— David Robidoux, Executive Vice President & CMO of Franchise Services

“We are expanding the use of PlanProphet because it reinforces the fundamentals that help franchisees succeed. As automation and AI continue to shape the future of the industry, our brands and franchisees are also looking forward to taking advantage of the latest in AI offered by PlanProphet.”

— Kelly Kimberlin, Vice President of Business Development of Franchise Services

“When a network like Franchise Services expands PlanProphet systemwide, it reflects trust, and our commitment is helping their centers grow and scale faster.”

— Lemay Sanchez, Chief Executive Officer of PlanProphet

What’s next

Franchise Services plans to roll out the PlanProphet platform to all of its locations across the Sir Speedy, PIP, and Signal Graphics brands in the coming months, providing franchisees with access to the integrated CRM and automation tools.

The takeaway

This agreement between Franchise Services and PlanProphet highlights the growing importance of technology and automation in the print industry. By equipping its franchisees with a comprehensive CRM and workflow platform, Franchise Services is positioning its network to improve operational efficiency, enhance customer experiences, and drive long-term growth.