WatchGuard and Halo Announce Partnership to Deliver MSP Automation

Integration embeds WatchGuard security operations inside HaloPSA, streamlining ticketing, provisioning, and billing workflows for MSPs.

Apr. 14, 2026 at 4:18am

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A glowing, futuristic 3D illustration of a cybersecurity dashboard or infrastructure, with various illuminated components and interfaces, representing the integration of WatchGuard's security solutions into the Halo PSA platform.The new integration between WatchGuard and Halo aims to streamline security operations for managed service providers, embedding advanced cybersecurity capabilities directly into their core business platform.Seattle Today

WatchGuard Technologies, a global leader in unified cybersecurity for managed service providers (MSPs), has announced a strategic partnership with Halo to help MSPs deliver and administer security services with less overhead and faster response. As part of this relationship, WatchGuard Cloud is integrating with HaloPSA to embed unified security operations directly into the Halo experience.

Why it matters

This partnership aims to simplify security posture monitoring and management for MSPs, accelerate response times, and streamline provisioning, ticketing, and billing through the Halo interface. By integrating WatchGuard's security capabilities directly into the PSA platform, MSPs can reduce tool sprawl, improve operational efficiency, and offer more comprehensive security services to their clients.

The details

The integration between WatchGuard and HaloPSA will allow security events and license signals to drive automated ticketing workflows, while verified asset and entitlement data will improve contract alignment and recurring billing accuracy. According to the Service Desk Institute (SDI), automation can reduce ticket volumes by 30% on average, improving IT service desk efficiency while lowering operating costs.

  • The partnership was announced on April 14, 2026.

The players

WatchGuard Technologies

A global leader in unified cybersecurity for managed service providers (MSPs).

Halo

A provider of a professional services automation (PSA) platform for MSPs.

Ben Oster

VP of product development at WatchGuard.

Alex Golden

Head of Product at HaloPSA.

Paul Stringfellow

CTO at Gardner Systems and GigaOm analyst.

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What they’re saying

“MSPs need security operations that fit the way they work, inside the PSA, with accurate context and minimal manual effort.”

— Ben Oster, VP of product development at WatchGuard

“Halo MSPs now have a more powerful way to capture the cybersecurity opportunity with access to WatchGuard's full-stack platform.”

— Alex Golden, Head of Product at HaloPSA

“Integration with PSA platforms like HaloPSA is essential for the modern MSP to reduce manual effort, accelerate response times, and scale more effectively.”

— Paul Stringfellow, CTO at Gardner Systems and GigaOm analyst

What’s next

The integration between WatchGuard and HaloPSA is expected to be available to MSPs in the coming months, allowing them to streamline their security operations and service delivery.

The takeaway

This partnership between WatchGuard and Halo represents a significant step forward in the evolution of managed security services, as MSPs seek to deliver more comprehensive and efficient security solutions to their clients through deeper integration with their core business platforms.