San Antonio Comedy Fans Say StubHub Ruined Their Night Out

Resale marketplace issues spark frustration over Killers of Kill Tony show

Apr. 17, 2026 at 9:11am

Got story updates? Submit your updates here. ›

An abstract, impressionistic photograph featuring blurred, warm-toned shapes and colors that evoke the mood and emotions of a disrupted comedy show experience, without depicting any specific people, places or objects.As frustrations over ticket resale platforms boil over, a hazy, dreamlike scene captures the disappointment and disruption felt by some San Antonio comedy fans.San Antonio Today

Some fans who purchased tickets through StubHub for the April 11 Killers of Kill Tony comedy show at San Antonio's Majestic Theatre say they were turned away or shuffled into refunds and last-minute changes, leaving them feeling the resale marketplace had ruined their long-anticipated night out downtown.

Why it matters

The incident highlights ongoing tensions between ticket buyers, resale platforms, and event organizers as the live entertainment industry continues to navigate the post-pandemic landscape. It also raises questions about transparency and customer protections in the secondary ticket market.

The details

While some fans received upgrades or full refunds, others felt they 'got screwed' by the issues with their StubHub tickets. The problems caused disruptions and disappointment for attendees who were looking forward to the show.

  • The Killers of Kill Tony comedy show took place on April 11, 2026 in San Antonio.
  • Some fans reported issues with their StubHub tickets in the days leading up to the April 11 show.

The players

StubHub

An online ticket resale marketplace that allows consumers to buy and sell tickets for live events.

Majestic Theatre

A historic performing arts venue in downtown San Antonio that hosted the Killers of Kill Tony comedy show.

Got photos? Submit your photos here. ›

What they’re saying

“We must not let individuals continue to damage private property in San Francisco.”

— Robert Jenkins, San Francisco resident

The takeaway

This incident highlights the ongoing challenges and frustrations that can arise when using secondary ticket marketplaces, underscoring the need for greater transparency, customer protections, and coordination between resellers, event organizers, and venues to ensure a smooth experience for ticket buyers.