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Manchester Today
By the People, for the People
Viral Doorbell Video Leads to $1 Million in Donations for Elderly DoorDash Driver
Strangers rally to support 78-year-old Richard after heartwarming delivery footage goes viral
Mar. 16, 2026 at 4:12pm
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A Ring camera video showing a 78-year-old DoorDash driver named Richard slowly making a delivery in Manchester, Tennessee, went viral and led to thousands of strangers donating nearly $1 million to him and his wife. The homeowner who captured the video, Brittany Smith, was moved by Richard's dedication and tracked him down to give him a $200 tip. This sparked an outpouring of support, with people online urging Smith to start a GoFundMe that raised almost $1 million in just five days.
Why it matters
The story highlights the power of social media and the generosity of strangers to help those in need. It also sheds light on the challenges faced by elderly Americans who must continue working to make ends meet, even in their retirement years.
The details
The video shows Richard, a 78-year-old man, slowly climbing the steps to make a DoorDash delivery. Homeowner Brittany Smith was struck by how hard Richard was working at his age and decided to track him down to give him a $200 tip. After posting about Richard on social media, Smith was flooded with messages from people wanting to help, prompting her to start a GoFundMe that raised nearly $1 million in just five days. Richard and his wife Brenda have been married for 56 years, and he had gone back to work delivering food to supplement their income after his wife lost her job.
- The viral doorbell video was captured on March 15, 2026.
- Brittany Smith started the GoFundMe page the next morning on March 16, 2026.
- The GoFundMe campaign raised almost $1 million in just five days.
The players
Richard
A 78-year-old DoorDash driver who was captured on a viral doorbell video making a delivery.
Brittany Smith
The homeowner who captured the viral doorbell video of Richard and started a GoFundMe campaign to help him.
Brenda
Richard's wife of nearly 56 years.
What they’re saying
“He should be at home, just chilling, exercising a couple times a day to like … to keep his mobility, but working? No, like, I don't know. We need to help him.”
— Brittany Smith, Homeowner
“It's just really difficult to believe that there's that many people that are that generous to … try to help us and people that don't even know us.”
— Brenda, Richard's Wife
“It's important to do the best you can and help people. If you help people and do right, you'll succeed.”
— Richard
What’s next
The GoFundMe campaign organizers plan to work with Richard and his wife to determine the best way to use the nearly $1 million in donations to provide for their long-term financial security and allow Richard to reduce his work hours.
The takeaway
This heartwarming story demonstrates the power of compassion and the willingness of strangers to come together and support those in need. It shines a light on the challenges faced by many elderly Americans who must continue working to make ends meet, and the difference that a little kindness can make in improving someone's quality of life.
