Couple Loses $150,000 in Belongings After Moving Truck Theft

South Carolina couple's valuables stolen from Bekins Moving Company lot in Las Vegas

Apr. 4, 2026 at 5:20pm

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A South Carolina couple, Eric and Robin Nelson, lost over $150,000 worth of belongings after their moving truck was broken into at a Bekins Moving Company lot in Las Vegas. The Nelsons had paid Bekins $23,000 to move their items from California to South Carolina, but their valuables, including clothes, sports memorabilia, and artwork, were stolen from the secured lot. Despite having a $100,000 'full replacement value protection plan', Bekins has only offered the couple $60,000 in compensation, leading to a frustrating monthslong process for the Nelsons.

Why it matters

This incident highlights the risks and challenges faced by consumers when entrusting their belongings to moving companies, even those that claim to offer comprehensive protection plans. It raises questions about the security measures and accountability of such companies, as well as the need for stronger consumer protections in the moving industry.

The details

According to the report, the Nelsons paid Bekins Moving Company $23,000 to pack and move their belongings from California to Murrells Inlet, South Carolina in October. However, when the couple arrived in South Carolina, their items were missing. They later learned that the belongings had been stolen from Bekins' secured lot in Las Vegas. The stolen items included 33 boxes containing valuable items such as clothes, shoes, signed sports memorabilia, golf balls, and hand-carved artwork, totaling over $150,000 in losses. The Nelsons had signed up for a $100,000 'full replacement value protection plan' with Bekins, but the company has only offered them $60,000 in compensation, leading to a frustrating process for the couple.

  • In October, the Nelsons paid Bekins Moving Company to move their belongings from California to South Carolina.
  • The Nelsons' belongings were stolen from Bekins' secured lot in Las Vegas.

The players

Eric Nelson

A South Carolina resident who, along with his wife Robin, had their belongings stolen from a Bekins Moving Company lot.

Robin Nelson

A South Carolina resident who, along with her husband Eric, had their belongings stolen from a Bekins Moving Company lot.

Bekins Moving Company

A moving company that was hired by the Nelsons to transport their belongings from California to South Carolina, but failed to secure their items, leading to a theft of over $150,000 worth of valuables.

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What they’re saying

“Shock, speechless. You just don't even know what to think. You just think, how could this happen in a lot that is owned by Bekins. It's secure, it has cameras, locked up.”

— Robin Nelson

“You feel violated, just totally violated, after you trust these people to do a job.”

— Robin Nelson

“It's the irreplaceable things that hurt the most.”

— Eric Nelson

“I just want them to stand up, do what they should do. Stand up, take care of the customer, pay us for what we paid for, which was the full retail replacement value.”

— Eric Nelson

What’s next

The Nelsons said they plan to sue Bekins Moving Company if the issue is not resolved satisfactorily.

The takeaway

This incident highlights the importance of thoroughly vetting moving companies, carefully reviewing their security measures and protection plans, and taking comprehensive inventory of belongings before entrusting them to a moving service. It also underscores the need for stronger consumer protections and accountability in the moving industry to prevent such devastating losses.