CallTower Expands Channel Leadership with Two Key Director Appointments

Strategic hires strengthen CallTower's partner ecosystem and accelerate growth in cloud communications solutions

Apr. 13, 2026 at 7:36am

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A high-end, photorealistic studio still-life photograph featuring a sleek, modern desk phone and a laptop computer arranged elegantly on a clean, white seamless background, conceptually representing the premium quality and advanced technology of CallTower's cloud communications solutions.CallTower's strategic investments in its partner ecosystem aim to deliver cutting-edge cloud communications solutions to businesses worldwide.Rochester Today

CallTower, a global leader in cloud-based communications solutions, announced the appointment of Kelsey Kimball and Patrick Cupp as Directors of Partner Alliances. These strategic hires are aimed at expanding CallTower's partner ecosystem and delivering managed cloud communications solutions to businesses worldwide.

Why it matters

The new director appointments at CallTower demonstrate the company's commitment to strengthening its partner relationships and driving growth in the cloud communications market. As businesses increasingly adopt cloud-based communication and collaboration tools, CallTower's ability to work closely with partners will be crucial in delivering innovative solutions to mid-sized and enterprise organizations.

The details

Kelsey Kimball brings over 10 years of experience in business communications and collaboration technology, with a focus on building strong, lasting partnerships. Patrick Cupp has been in the communication industry for over 20 years and delivers a host of experience in the channel. In their new roles, Kimball and Cupp will focus on driving channel growth, enabling partners, and supporting the delivery of unified communications, contact center, and artificial intelligence solutions.

  • CallTower announced the new director appointments on April 13, 2026.

The players

Kelsey Kimball

Director of Partner Alliances at CallTower, with over 10 years of experience in business communications and collaboration technology.

Patrick Cupp

Director of Partner Alliances at CallTower, with over 20 years of experience in the communication industry and the channel.

Bryan Green

Senior Director of Global Alliances at CallTower.

Court Square Capital Partners

A strategic investment partner that has fueled innovation and expanded CallTower's global leadership in managed cloud communications.

CallTower

A global leader in cloud-based communications solutions, providing enterprise-class cloud communication, collaboration, and CX solutions.

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What they’re saying

“I'm genuinely excited to join the CallTower family ready to build meaningful partnerships, create impact, and have a little fun along the way.”

— Kelsey Kimball, Director of Partner Alliances

“Literally could not be any happier in being at CallTower, citing the exciting growth opportunities and company culture as highlights.”

— Patrick Cupp, Director of Partner Alliances

“We are absolutely thrilled to welcome Kelsey and Patrick to the CallTower team. Their combined expertise and proven track records in building strong partner relationships will be instrumental as we scale our channel programs and deliver exceptional value to our partner community.”

— Bryan Green, Senior Director of Global Alliances

The takeaway

The strategic hires of Kelsey Kimball and Patrick Cupp as Directors of Partner Alliances at CallTower demonstrate the company's commitment to strengthening its partner ecosystem and driving growth in the cloud communications market. Their extensive industry experience and focus on building strong, lasting partnerships will be crucial in helping CallTower deliver innovative solutions to mid-sized and enterprise organizations.