ChatGPT Users Heartbroken After Legacy Version Discontinued

OpenAI removed an older version of ChatGPT, leaving some power-users feeling betrayed right before Valentine's Day.

Published on Feb. 17, 2026

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A number of ChatGPT power-users are grieving after OpenAI removed an older legacy version of the AI chatbot, version 4o, which debuted in 2024. Many users had formed deep emotional connections with this earlier iteration, which they felt was warmer and more natural than the current 5.2 version. OpenAI announced the change last month, but the timing of the discontinuation, just before Valentine's Day, has left some users feeling betrayed.

Why it matters

The removal of the legacy ChatGPT version highlights the challenges of building emotional connections with AI systems, which can change rapidly as companies update their technologies. It also raises questions about how AI companies should balance user preferences with the need to improve safety and security features.

The details

OpenAI said they ditched the legacy version because only 0.1% of customers were using it, and it lacked the same guardrails and safety features as the current 5.2 version. However, many users had grown attached to the older chatbot and felt it was more natural and human-like in its responses. They say it's like losing a close friend or soulmate.

  • OpenAI announced the change to discontinue the legacy ChatGPT version last month.
  • The legacy version 4o was removed on Friday, just two days before Valentine's Day.

The players

OpenAI

The artificial intelligence research company that developed the ChatGPT chatbot.

ChatGPT power-users

A group of users who had formed deep emotional connections with the legacy version 4o of the ChatGPT AI chatbot.

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What they’re saying

“OpenAI said they 'didn't make [the] decision lightly' and knew it would feel 'frustrating for some users'.”

— OpenAI (swag1049.com)

What’s next

OpenAI has not indicated any plans to bring back the legacy ChatGPT version 4o, but the company may face continued backlash from users who felt a strong emotional connection to the older chatbot.

The takeaway

This incident highlights the challenges AI companies face in balancing user preferences with the need to improve their technologies. As AI systems become more advanced and integrated into our daily lives, managing user expectations and emotional attachments will be an ongoing challenge for the industry.