United Direct Solutions Achieves HITRUST r2 Certification

Demonstrating Commitment to Cybersecurity and Information Protection

Apr. 14, 2026 at 7:20pm

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A highly detailed, glowing 3D macro illustration of a complex data center server rack, with neon cyan and magenta lights illuminating the intricate hardware components, conceptually representing the advanced technology that enables United Direct Solutions' data-driven marketing and communication solutions.The advanced cybersecurity infrastructure that powers United Direct Solutions' data-driven marketing and communication services.Louisville Today

United Direct Solutions (UDS), a leading provider of data-driven marketing, print, and communication solutions, has earned certified status from HITRUST for cybersecurity and information protection. The HITRUST r2 Certification demonstrates that UDS has met requirements defined by a leading cybersecurity assurance leader, confirming that strong controls are in place to protect sensitive data and manage risk effectively.

Why it matters

As cybersecurity expectations continue to grow, clients expect trusted and validated protection of their data. The HITRUST Certification reinforces UDS's commitment to maintaining strong security practices, managing risk effectively, and delivering reliable solutions that clients can depend on.

The details

UDS's Mailing and Fulfillment System residing at its Louisville and Ohio facilities, as well as Cincinnati and Nashville colocation data centers, has earned the HITRUST Certification. This achievement reflects independent third-party testing, centralized quality assurance, and certification backed by HITRUST's Cyber Threat-Adaptive engine, ensuring continuous alignment with the latest threat intelligence and evolving standards across NIST, ISO, and OWASP.

  • United Direct Solutions announced the HITRUST r2 Certification on April 14, 2026.

The players

United Direct Solutions

A leading provider of data-driven marketing, print, and communication solutions that has earned HITRUST r2 Certification for its cybersecurity and information protection practices.

HITRUST

A leading cybersecurity assurance leader that has certified United Direct Solutions' systems as meeting rigorous cybersecurity and data protection standards through independent assessment and assurance.

Connie Burns

The Chief Information Officer at United Direct Solutions, who stated that achieving HITRUST Certification reinforces the company's commitment to maintaining strong security practices, managing risk effectively, and delivering reliable solutions that clients can depend on.

Bimal Sheth

The EVP of Standards Development & Assurance Operations at HITRUST, who stated that HITRUST Certification demonstrates United Direct Solutions is taking a proactive approach to cybersecurity, data protection, and risk management.

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What they’re saying

“The HITRUST Assurance Program is rigorous and reliable because of the comprehensiveness of control requirements, depth of review, and consistency of oversight. HITRUST Certification demonstrates United Direct Solutions is taking a proactive approach to cybersecurity, data protection, and risk management.”

— Bimal Sheth, EVP, Standards Development & Assurance Operations at HITRUST

“Achieving HITRUST Certification reinforces our commitment to maintaining strong security practices, managing risk effectively, and delivering reliable solutions our clients can depend on.”

— Connie Burns, Chief Information Officer at United Direct Solutions

What’s next

United Direct Solutions will continue to maintain its HITRUST r2 Certification, ensuring its systems and processes remain aligned with the latest cybersecurity standards and best practices.

The takeaway

The HITRUST r2 Certification earned by United Direct Solutions demonstrates the company's commitment to robust cybersecurity measures and its dedication to protecting sensitive client data. This achievement reinforces UDS's position as a trusted provider of data-driven marketing, print, and communication solutions.