Milwaukee Tool Opens First Hawaii Service Center in Waipio

The new $2 million, 14,000-square-foot facility will serve as a hub for faster, more convenient service and warranty support for tool users statewide.

Apr. 10, 2026 at 10:05am

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A minimalist studio still life photograph featuring a collection of Milwaukee Tool products arranged elegantly on a clean, monochromatic background, conceptually representing the precision and quality of the company's tools.Milwaukee Tool's new Hawaii service center will provide faster, more convenient access to repairs and warranty support for the company's professional-grade power tools.Waipio Today

Wisconsin-based Milwaukee Tool, a more than 100-year-old tool manufacturer, is opening its first factory service center in Hawaii on Wednesday. The new $2 million, 14,000-square-foot facility in Waipio features a product showroom, six service workstations, warehouse space, and seven employees. The center will serve as a centralized hub to provide faster, more convenient service and warranty support for tool users statewide.

Why it matters

Milwaukee Tool's new Hawaii location was driven by continued growth in the state, where company sales have tripled over the past four years, with more than half of that business coming from Oahu. The new service center expands Milwaukee Tool's nationwide network and is meant to offer greater access to repairs, warranty support and technical service for local workers and companies, improving turnaround times and reducing operational disruptions.

The details

The facility at 94-1259 Hulukupuna St., Suite 201, is the company's 22nd factory service center in the United States. It will perform all repairs on-site using factory-trained technicians and genuine Milwaukee parts. The center will also accept tool drop-offs for Milwaukee's eService Tool Repair program, offering customers a 24/7 intake option.

  • Milwaukee Tool's new Hawaii service center is set to open on Wednesday, April 10, 2026.
  • The company says its sales in Hawaii have tripled over the past four years.

The players

Milwaukee Tool

A more than 100-year-old tool manufacturer based in Wisconsin that is opening its first factory service center in Hawaii.

Reegan Wallander

A spokesperson for Milwaukee Tool who said the company chose Oahu after years of research and analysis of sales and service needs.

Val Okimoto

A Honolulu City Council member whose district includes Waipio Gentry, where the new Milwaukee Tool service center is located.

Sabrina Gustafson

A member of the Mililani-Waipio-Melemanu Neighborhood Board No. 25 who said the new industrial development in the Koa Ridge area is a welcome addition.

Castle & Cooke

The developer of the Koa Ridge master-planned community in Central Oahu, which has faced legal challenges and opposition from the local neighborhood board.

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What they’re saying

“This new facility represents a strong investment in Hawaii's economy and in the people whose hard work builds, repairs, and maintains our communities. Having equipment serviced here on Oahu means less downtime, faster turnaround, and more reliability for the professionals and businesses that depend on these tools.”

— Val Okimoto, Honolulu City Council member

“We really did feel like the multi-use complex of Koa Ridge, residential, industrial and what was supposed to be a hospital in Koa Ridge was going to be a real asset to the community. That we needed this infrastructure in there. So the fact that this industrial complex is now being developed and businesses are now going in, not just residential, I mean that's amazing; it's a very good thing.”

— Sabrina Gustafson, Member of Mililani-Waipio-Melemanu Neighborhood Board No. 25

What’s next

Milwaukee Tool plans to continue expanding its nationwide network of service centers to provide faster and more convenient support for its customers.

The takeaway

Milwaukee Tool's decision to open its first Hawaii service center in Waipio reflects the growing demand for its tools in the state and the company's commitment to providing better support and reducing operational disruptions for local workers and businesses.