Motorola Solutions Unveils Unified Records and Case Management Platform

New cloud-based solution aims to accelerate reporting and case closures for public safety agencies.

Apr. 17, 2026 at 2:07pm

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A highly detailed, glowing 3D illustration of a futuristic police command center console, with holographic displays, pulsing data streams, and neon-lit control panels, conceptually representing the convergence of physical infrastructure and digital intelligence in a comprehensive records and case management system.Motorola's new cloud-based records and case management platform aims to unify critical data and leverage AI to streamline investigative workflows for public safety agencies.Today in Orlando

Motorola Solutions has announced the launch of CommandCentral RMS, a comprehensive records and case management platform designed to consolidate a public safety agency's records and evidence in one centralized view. The cloud-native solution, powered by Motorola's mission-critical AI assistant Assist, aims to improve productivity for officers in the office and field by simplifying investigative workflows from data entry to analysis and report writing.

Why it matters

The new platform integrates with Motorola's CommandCentral DEMS digital evidence management system, allowing officers to securely access and add reports in real-time from the field. By leveraging the rich data in CommandCentral RMS, the Assist AI can generate verified reports, create searchable transcripts, and automate document redaction - helping agencies save significant time and resources.

The details

CommandCentral RMS consolidates officer reports, computer-aided dispatch (CAD) data, radio and 911 audio and transcriptions, videos, field notes, and witness statements into a single view. Patrol officers can use the CommandCentral Responder mobile app to search and add reports to the platform in real-time. Motorola has designed Assist to maintain audit logs of its AI suggestions and sources to support transparency and accountability.

  • CommandCentral RMS will be showcased at Motorola Solutions' Summit 2026 public safety technology conference from April 20-22 in Orlando, Florida.

The players

Motorola Solutions

A global leader in mission-critical communications, public safety, and enterprise mobility solutions.

CommandCentral RMS

Motorola's new cloud-based records and case management platform designed to consolidate a public safety agency's records and evidence.

CommandCentral Responder

Motorola's mobile app that allows patrol officers to securely search and add reports to the CommandCentral RMS platform in real-time.

Assist

Motorola's mission-critical AI assistant that helps generate verified reports, create searchable transcripts, and automate document redaction within the CommandCentral RMS platform.

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What’s next

CommandCentral RMS will be showcased at Motorola Solutions' Summit 2026 public safety technology conference from April 20-22 in Orlando, Florida.

The takeaway

Motorola's new unified records and case management platform, CommandCentral RMS, aims to streamline investigative workflows for public safety agencies by consolidating critical data and leveraging AI-powered automation. This innovation reflects Motorola's commitment to responsible technology that enhances officer productivity and community safety.