Vertafore Launches AI-Powered Insurance Knowledge Platform

ReferenceConnect AI delivers faster, more confident guidance to insurance professionals

Apr. 14, 2026 at 7:23pm

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A highly detailed, glowing 3D illustration of a futuristic data center or server room, with neon cyan and magenta lights emanating from the hardware and infrastructure, conceptually representing the advanced technology powering Vertafore's new AI-driven insurance knowledge platform.Vertafore's new AI-powered ReferenceConnect platform harnesses the power of luminous, interconnected technology to deliver faster, more trusted insurance knowledge to professionals.Denver Today

Vertafore has announced the launch of ReferenceConnect AI, an AI-powered experience built on the Vertafore Velocity AI Platform. ReferenceConnect AI applies AI search and responses to Vertafore's database of over one million verified insurance documents from more than 75 industry publishers, enabling insurance professionals to access trusted knowledge up to 80% faster. Unlike generic AI search tools, ReferenceConnect AI provides insurance-specific answers along with citations from vetted reference materials, helping teams deliver more confident, defensible guidance and reduce E&O risk.

Why it matters

The launch of ReferenceConnect AI represents Vertafore's strategy to embed AI directly into insurance workflows, removing friction and enabling greater 'Distribution Velocity' - speed with intentional outcomes. By providing faster access to trusted industry knowledge, ReferenceConnect AI helps insurance professionals make better-informed decisions, improve client service, and reduce compliance risks in a highly regulated environment.

The details

ReferenceConnect AI is built on Vertafore's Velocity AI Platform and provides access to a database of over one million verified insurance documents from more than 75 industry publishers, covering 60 commercial lines of business. The AI-powered search and response capabilities enable insurance professionals to get clear, verified answers up to 80% faster than traditional research methods. Unlike generic AI tools, ReferenceConnect AI delivers insurance-specific guidance along with citations from trusted reference materials, helping teams provide more confident, defensible advice to clients and reduce E&O risk.

  • ReferenceConnect AI was unveiled at Vertafore's Accelerate 2026 conference in Las Vegas.
  • The new AI-powered experience is available now to Vertafore customers.

The players

Vertafore

A leading provider of insurance technology solutions, Vertafore powers Distribution Velocity to accelerate every part of the insurance value chain and eliminate distribution drag.

Renae Parent

Managing principal for national casualty practice, risk management at EPIC Insurance Brokers & Consultants, who praised ReferenceConnect AI's ability to provide factual, defensible information to support better decision-making.

James Thom

Chief product officer at Vertafore, who emphasized the company's strategy to embed AI into insurance workflows to remove friction and enable greater Distribution Velocity.

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What they’re saying

“In risk management, you can't rely on best guesses. We need factual, defensible information. What stands out with ReferenceConnect AI is that it's grounded in trusted content that underwriters know and rely on. The conversational search makes it easy to drill down quickly, get clear answers with citations and move forward with confidence. It's helping our team get to the right information faster and make better decisions.”

— Renae Parent, Managing principal for national casualty practice, risk management

“In insurance, the challenge isn't just finding information, it's knowing you can trust it. ReferenceConnect AI brings together the speed of AI search with the authority of trusted insurance content, so insurance professionals can get answers faster and act with confidence. That's how we're applying AI to remove friction and help the industry move toward greater Distribution Velocity.”

— James Thom, Chief product officer

What’s next

Later this year, Vertafore plans to expand the Vertafore Insurance Expert Agent, powered by the Velocity AI platform, to connect with AI tools built by agencies, MGAs and carriers, enabling users to access ReferenceConnect AI answers directly within their own systems.

The takeaway

By combining the speed of AI search with the authority of trusted insurance content, ReferenceConnect AI empowers insurance professionals to make more informed, confident decisions that reduce compliance risks and improve client service - a key step in Vertafore's strategy to eliminate distribution drag and enable greater 'Distribution Velocity' across the industry.