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OneBill Launches Field Service Management and Professional Services Automation
New capabilities close the revenue loop from first quote to long-term customer success.
Apr. 14, 2026 at 1:12pm
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OneBill's unified platform streamlines the entire revenue lifecycle, from initial quote to long-term customer service.Santa Clara TodayOneBill, a leading Quote-to-Cash-to-Care platform for subscription and usage-based businesses, has announced the launch of Field Service Management (FSM) and Professional Services Automation (PSA) capabilities. These new features complete OneBill's Care layer, allowing businesses to manage the entire revenue lifecycle from the first quote to the last service job on a single platform.
Why it matters
The launch of FSM and PSA helps businesses close the gap between the front-end revenue cycle (quoting, billing, revenue recognition) and the back-end service delivery, eliminating manual handoffs, lack of visibility, and revenue leakage. By unifying these capabilities, OneBill enables businesses to better sync their field operations with what was sold and billed, capture all billable hours accurately, and improve overall operational efficiency and profitability.
The details
OneBill's FSM capabilities include AI-powered dispatch and intelligent scheduling, which recommend optimal technician assignments in real-time. Automated work order creation from billing and provisioning events ensures field operations stay in sync with what was sold and billed. The PSA features include project management, resource allocation, time and expense tracking, and project profitability, all connected to billing to ensure every billable hour is captured and invoiced accurately.
- OneBill announced the launch of FSM and PSA on April 14, 2026.
- The company is currently onboarding select customers onto the new capabilities.
The players
OneBill
A unified Quote-to-Cash-to-Care platform serving subscription, usage-based, and services-driven businesses across telecom, cloud, utilities, logistics, and digital service providers.
JK Chelladurai
CEO of OneBill.
What they’re saying
“From the beginning, OneBill was built on a simple conviction: that businesses shouldn't have to choose between a great billing platform and great service operations. With FSM and PSA completing our Care layer, we've closed the loop. Our customers can now manage the entire revenue lifecycle from the first quote to the last service job on a single platform, with a single source of truth. That's not just operational efficiency. That's revenue you stop losing.”
— JK Chelladurai, CEO, OneBill
What’s next
OneBill is currently onboarding select customers onto the new FSM and PSA capabilities. Businesses interested in learning more can contact the company to schedule a platform demo.
The takeaway
The launch of OneBill's FSM and PSA capabilities represents a significant step forward in helping businesses manage the entire revenue lifecycle on a single platform. By unifying front-end and back-end operations, OneBill enables its customers to improve operational efficiency, eliminate revenue leakage, and deliver better service to their own clients.
