UCSF Health Implements AI Tool to Support Nurses

New AI-powered technology aims to reduce administrative burden and improve workload balance.

Apr. 15, 2026 at 10:06am by

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A minimalist design in the style of Keith Haring where a nurse's stethoscope is defined entirely by glowing, vibrant neon lines against a deep, dark background, emphasizing the shape and energy of the medical tool.New AI-powered tools aim to support nurses by reducing administrative burden and improving workload balance.San Francisco Today

UCSF Health has implemented an AI-powered tool to support nurses and give them a better understanding of patient assignments and workload balance across units. According to Marisa Quinn, director of nursing for infusion services at UCSF Health, the tool allows nurses to see patient assignments by nurse and get a bird's eye view of their units on one screen.

Why it matters

The value of AI-powered tools in staffing and workload balance is that they can reduce administrative burden for nurses and add objectivity and visibility to complex real-time decision making. However, CNOs must implement the technology with a 'human in the loop' approach, as AI cannot capture everything a human can.

The details

To leverage this technology, UCSF Health implemented an AI-powered tool that allows nurses to see patient assignments by nurse and get a better understanding of workload balance across the units. The tool gives nurses a bird's eye view of their units on one screen.

  • UCSF Health implemented the AI-powered tool in 2026.

The players

UCSF Health

A leading academic medical center in San Francisco, California.

Marisa Quinn

The director of nursing for infusion services at UCSF Health.

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What they’re saying

“Nurses can see patient assignments by nurse, and get a better understanding of workload balance across the units.”

— Marisa Quinn, Director of Nursing for Infusion Services

What’s next

UCSF Health plans to continue monitoring the impact of the AI-powered tool and gather feedback from nurses to further optimize the technology.

The takeaway

The implementation of AI-powered tools in nursing workflows can help reduce administrative burden and improve workload balance, but CNOs must ensure a 'human in the loop' approach to maintain the personal touch that nurses provide.