Ondaro Invests in EmployeeWorks Readiness for ServiceNow's AI-Powered 'Front Door'

ServiceNow partner Ondaro expands AI-focused capabilities to help clients prepare for and adopt the new EmployeeWorks solution.

Apr. 16, 2026 at 2:27pm

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A highly detailed, glowing 3D illustration of a futuristic, AI-powered digital assistant interface with neon cyan and magenta lights, conceptually representing the advanced conversational AI and enterprise search capabilities of ServiceNow EmployeeWorks.Ondaro's investment in EmployeeWorks readiness aims to help organizations unlock the power of AI-driven employee experiences.San Diego Today

Ondaro, a ServiceNow Elite Partner, is investing in expanding its AI-focused pre-sales and strategy capabilities to help clients prepare for and adopt ServiceNow's new EmployeeWorks solution. EmployeeWorks combines Moveworks' conversational AI and enterprise search with ServiceNow's portal and autonomous workflows, creating an AI-powered 'front door' for employees to get work done.

Why it matters

EmployeeWorks represents a significant step forward in enterprise AI, allowing organizations to streamline employee experiences and eliminate manual processes. As a ServiceNow Elite Partner, Ondaro is positioning itself to guide clients through the evaluation, planning, and deployment of EmployeeWorks to ensure they can take full advantage of the technology.

The details

Ondaro is expanding its AI-focused resources, including dedicated experts aligned to Moveworks and EmployeeWorks, to help clients through the early stages of EmployeeWorks adoption. This includes evaluating use cases, aligning data and workflows, and designing employee experiences to maximize the benefits of the AI-powered solution.

  • ServiceNow acquired Moveworks in 2025.
  • ServiceNow introduced EmployeeWorks in 2026.
  • Ondaro is making investments in EmployeeWorks readiness in 2026.

The players

Ondaro

A pure-play ServiceNow Elite Partner focused on designing, enabling, and sustaining digital transformation on ServiceNow.

ServiceNow

A leading enterprise software company that provides a cloud-based platform for digital workflows.

Moveworks

An AI-powered conversational platform that was acquired by ServiceNow in 2025.

Jeff Gregory

The CEO of Ondaro.

Nate Aiken

The Practice Strategy Lead for Moveworks at Ondaro.

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What they’re saying

“It's an exciting moment for enterprise AI. EmployeeWorks represents a meaningful step forward to drive real outcomes, not just answers.”

— Jeff Gregory, CEO, Ondaro

“EmployeeWorks will change how employees get work done. The opportunity right now is helping organizations prepare aligning data, workflows, and experience design so they can take full advantage of what this technology enables.”

— Nate Aiken, Practice Strategy Lead, Moveworks at Ondaro

What’s next

Ondaro encourages organizations interested in exploring AI and EmployeeWorks to meet the team onsite at Knowledge 2026 in Las Vegas, May 5-7.

The takeaway

Ondaro's investment in EmployeeWorks readiness positions the company as a trusted partner for organizations looking to leverage the power of AI and automation to streamline employee experiences and drive real business outcomes.