Longtime Dodger Fan Wins Paper Ticket Battle

After backlash, team reverses policy and will print season tickets for 81-year-old fan.

Apr. 18, 2026 at 2:10am

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An abstract expressionist painting in neon colors, with rapid brushstrokes and splatters capturing the energy and excitement of a baseball game, the iconic Dodgers logo and players' silhouettes dissolving into unrecognizable shapes.A passionate Dodgers fan's joy at being able to hold his beloved paper tickets once again is captured in a vibrant, energetic painting.Los Angeles Today

The Los Angeles Dodgers have agreed to print season tickets for an 81-year-old fan, Errol Segal, after he went public with his frustration over the team's decision to go paperless. Segal, who has had physical tickets for 50 years, does not use a computer or smartphone and was distressed by the team's refusal to make an exception for him. After his story went viral, the Dodgers changed course and will now provide Segal with the paper tickets he has relied on for decades.

Why it matters

The Dodgers' initial decision to deny Segal paper tickets sparked outrage on social media, highlighting the challenges that some older fans face with the shift to digital ticketing. The team's reversal underscores the importance of accommodating loyal fans, even as sports franchises embrace new technologies.

The details

Errol Segal, an 81-year-old Dodgers fan, has had physical season tickets for the past 50 years. However, the team recently informed him that they would no longer be printing paper tickets, and offered to buy back his existing tickets. Segal, who uses a flip phone and does not know how to use a computer, was distressed by this change and went to Dodger Stadium on April 2 to purchase paper tickets for that night's game. After his story went viral on social media, the Dodgers reversed their decision and agreed to continue providing Segal with physical tickets.

  • On April 2, Segal went to Dodger Stadium and was able to purchase paper tickets for that night's game.
  • Earlier in April, the Dodgers had sent Segal a notice informing him they would no longer be printing his paper season tickets.

The players

Errol Segal

An 81-year-old Dodgers fan who has had physical season tickets for the past 50 years.

Los Angeles Dodgers

The professional baseball team based in Los Angeles, California.

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What they’re saying

“It makes me so happy when I hand them the ticket and the smile on their face. There's nothing like an original paper ticket.”

— Errol Segal

“I'm with them whether they win or lose. I love everything about the Dodgers.”

— Errol Segal

The takeaway

This case highlights the importance of sports teams balancing technological advancements with accommodating the needs of their longtime, loyal fans, especially older fans who may not be as tech-savvy. The Dodgers' reversal on their paperless ticket policy demonstrates the value of listening to and responding to fan feedback.