Tigo Energy Experts Train Installers Using Total Quality Solar Case Studies at NABCEP 2026

Tigo expands its Installer Loyalty Program to commercial and industrial solar installers, offering training and resources to improve system reliability and serviceability.

Mar. 16, 2026 at 1:03pm

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Tigo Energy, a leading provider of intelligent solar and energy software solutions, announced its presence at the North American Board of Certified Energy Practitioners (NABCEP) conference in Milwaukee, Wisconsin, from March 16-19, 2026. Tigo will welcome commercial and industrial (C&I) installers to join the Tigo Installer Loyalty program and host a CEU-eligible technical training session led by field and engineering experts, reinforcing the company's ongoing commitment to installer success and Total Quality Solar.

Why it matters

The Tigo Installer Loyalty Program recognizes and rewards installers across Certified, Advanced, and Elite tiers based on monitored system volume and Tigo Academy training completion. Expanding the program to C&I installers reflects the growing adoption of MLPE architectures in commercial solar projects, and the training sessions aim to improve system reliability and serviceability by addressing common design and installation issues.

The details

Tigo field and engineering expert Greg Smith will host a 90-minute, CEU-eligible technical session titled "Real-World Failure Analysis: Lessons from the Field," drawing on use cases and operational data from the Tigo EI Portal to examine how solar and storage systems fail in the field and why many issues originate from architecture, design, and installation decisions. Smith will also join representatives from NextPower, Sandia National Labs, and SnapNRack on a panel discussion about design quality assurance and construction quality control for reliable and maintainable solar installations.

  • The NABCEP conference is taking place in Milwaukee, Wis., from March 16-19, 2026.
  • Tigo's technical training session with Greg Smith will be held on Wednesday, March 18th.
  • The panel discussion with Greg Smith will take place on March 18 from 2:00–4:00 p.m.

The players

Tigo Energy, Inc.

A leading provider of intelligent solar and energy software solutions, and the host of the training sessions and panel discussion at the NABCEP conference.

Greg Smith

A Tigo field and engineering expert who will lead the technical training session and participate in the panel discussion.

Martyna Kowalczyk

The CEO of solar energy installer and solutions provider Solartime USA, who praised the Tigo Installer Loyalty Program.

NextPower

A company that will be represented on the panel discussion alongside Tigo, Sandia National Labs, and SnapNRack.

Sandia National Labs

A company that will be represented on the panel discussion alongside Tigo, NextPower, and SnapNRack.

SnapNRack

A company that will be represented on the panel discussion alongside Tigo, NextPower, and Sandia National Labs.

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What they’re saying

“Programs like the Tigo Installer Loyalty Program make a real difference for installers trying to grow their business. Expanding it to commercial and industrial is the right call, and the kind of support Tigo brings to the table through training and field resources is what keeps us coming back.”

— Martyna Kowalczyk, CEO of Solartime USA (Instagram)

“Installer success is at the center of everything we do, and we're thrilled to expand our Installer Loyalty Program to partners like Solartime USA. Companies like Martyna's are building with the Total Quality Solar mindset, making smart decisions in architecture, design, and installation that compound over time. That's the kind of partnership we want to support and grow with.”

— James Dillon, Chief Marketing and Customer Experience Officer at Tigo Energy (Tigo Energy Press Release)

What’s next

Tigo representatives will be available at booth #527 throughout the NABCEP conference to discuss Tigo TS4 Flex MLPE, GO Optimized ESS (Energy Storage System), Total Quality Solar, and the Tigo installer loyalty program. JD Dillon and Greg Smith will also join fellow industry veterans for the NABCEP Veterans Breakfast on March 17 from 8:00–8:55 a.m. To schedule a meeting or register for Greg Smith's technical session, visitors can visit the Tigo NABCEP 2026 event page.

The takeaway

Tigo's commitment to installer success and Total Quality Solar is evident in its expanded Installer Loyalty Program and the technical training sessions it is hosting at the NABCEP conference. By addressing common design and installation issues that can impact long-term system reliability and serviceability, Tigo is positioning itself as a valuable partner for commercial and industrial solar installers looking to grow their businesses.