Church Mutual Names New COO Based in Milwaukee

Pam Rushing promoted to lead operations, technology, and customer experience

Published on Mar. 12, 2026

Got story updates? Submit your updates here. ›

Merrill-based Church Mutual Insurance Company, the nation's largest insurer of religious organizations, has promoted Pam Rushing to the role of chief operating officer. Rushing will be based in the company's Milwaukee office and will consolidate operations, technology, and customer experience execution under her leadership.

Why it matters

The new COO role at Church Mutual is part of the company's efforts to innovate and streamline how it serves its customers and brokers. As the nation's largest insurer of religious organizations, Church Mutual's operational efficiency and customer focus are crucial to maintaining its market-leading position.

The details

Pam Rushing joined Church Mutual in June 2023 as president of subsidiaries and chief underwriting officer. Prior to that, she served as president of specialty property and casualty at The Hanover Insurance Group. In her new role as COO, Rushing will help the company 'work smarter' and make it easier for customers and brokers to get what they need quickly and simply.

  • Pam Rushing joined Church Mutual in June 2023.

The players

Pam Rushing

The new chief operating officer of Church Mutual Insurance Company, based in the company's Milwaukee office.

Alan Ogilvie

The president and CEO of Church Mutual Insurance Company.

Church Mutual Insurance Company

The nation's largest insurer of religious organizations, headquartered in Merrill, Wisconsin.

Got photos? Submit your photos here. ›

What they’re saying

“Pam is a decisive, future focused leader who cuts through complexity and mobilizes teams to deliver results. In this role, she'll help us innovate how work gets done — in ways customers, brokers and colleagues will feel every day.”

— Alan Ogilvie, President and CEO (biztimes.com)

“Stepping into this role is an exciting opportunity to further support our teams and strengthen how we operate. We're focused on working smarter and making it easier for our customers and brokers to get what they need — quickly and simply.”

— Pam Rushing (biztimes.com)

The takeaway

Church Mutual's promotion of Pam Rushing to COO signals the company's commitment to operational efficiency and customer-centric innovation as it seeks to maintain its leadership position in the religious insurance market.