Gillware Lab Recovers Data from Scratched Hard Drive Platters

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Gillware, a leading data recovery lab, has developed innovative techniques to recover data from hard drives with scratched or damaged platters, a problem that was previously considered unrecoverable by most providers. Their glide burnishing tools can smooth out imperfections on platters, allowing them to retrieve data from the undamaged sections.

Why it matters

Hard drive platter damage is one of the most severe forms of physical hard drive failure, often leading to total data loss. Gillware's advancements in this area give consumers a second chance at recovering critical files and information that would otherwise be unrecoverable.

The details

Gillware's techniques are modeled after the methods hard drive manufacturers use to polish their platters during production. Their glide burnishing tools can dramatically reduce the dust and debris that normally prevents data recovery from damaged drives. While the scratched areas cannot be fully restored, the burnishing process allows Gillware to access and retrieve data from the undamaged portions of the platters.

• Gillware has been offering these scratched platter data recovery services since 2026.

What’s next

Consumers with damaged hard drives can contact Gillware to have their drives evaluated for potential data recovery at no upfront cost.