Amazon Expands No-Box, No-Label Return Options

Retail giant adds over 1,500 FedEx Office locations to its network of return sites.

Apr. 7, 2026 at 8:55am

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A high-end, photorealistic studio still-life photograph featuring a simple, premium cardboard box with an Amazon logo, a shipping label, and a QR code, arranged elegantly on a clean, monochromatic seamless background, representing the abstract concept of convenient e-commerce returns.Amazon's expanded network of return locations aims to make the process of sending back unwanted items more seamless and accessible for customers.Seattle Today

Amazon is making it easier for customers to return items by expanding its network of locations that accept 'no-box, no-label' returns. The company has added more than 1,500 FedEx Office locations to its lineup of return sites, allowing customers to simply bring the item and a QR code to drop off their return for free.

Why it matters

This move by Amazon is part of the company's larger effort to make shopping and returning items more convenient for customers. It also highlights the growing competition among retailers to provide the most seamless return experience.

The details

Customers can now return eligible items at over 10,000 locations across the U.S., including FedEx Office, UPS Store, Kohl's, Whole Foods Market, and Staples. To make a return, customers simply need to bring the item and the QR code generated by the Amazon app, without requiring a box, tape, or shipping label.

  • Amazon announced the expansion of its no-box, no-label return network on April 7, 2026.

The players

Amazon

The world's largest online retailer, known for its expansive e-commerce platform and logistics network.

FedEx Office

A subsidiary of FedEx Corporation that provides printing, packing, and shipping services, now serving as one of Amazon's return locations.

Kyle James

A shopping expert who cautions that the convenience of easy returns could lead to over-ordering and abuse of the system.

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What they’re saying

“While the extra convenience is great, it can also lead to over-ordering and abusing the system. He recommends only buying multiple sizes or options when you actually need to. He also says it's a good idea to return items quickly instead of waiting until the last minute so refunds arrive faster and you don't accidentally forget.”

— Kyle James, Shopping expert

What’s next

Amazon has also announced that some Goodwill stores in the Seattle area are now accepting returns, and the company is likely to expand this partnership to more locations throughout the year.

The takeaway

Amazon's move to expand its network of return locations highlights the growing importance of providing a seamless and convenient return experience for customers. However, experts caution that this convenience could also lead to over-ordering and abuse of the system, emphasizing the need for responsible shopping habits.