HRT Seeks Public Input on Plan to Reshape Transit Across Hampton Roads

Proposed changes aim to improve reliability, efficiency, and cost-effectiveness of regional bus service.

Published on Mar. 2, 2026

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Hampton Roads Transit (HRT) is seeking public feedback on a draft System Optimization Plan that outlines potential changes to bus routes and services across the region. The plan focuses on shifting resources to higher-ridership areas, improving on-time performance, and making the system more cost-effective. HRT will host a series of pop-up events and open houses in early March to gather community input on the proposed changes.

Why it matters

The proposed changes to HRT's transit network could significantly impact commuters and residents who rely on public transportation across Hampton Roads. Improving reliability and efficiency of the regional bus system is crucial for connecting people to jobs, healthcare, and other essential services.

The details

The draft System Optimization Plan would increase the number of high-frequency 'backbone' routes to 13, expanding access to 15-minute or better service to an estimated 330,000 additional people. It also proposes adding up to 10 new zones for HRT's OnDemand ridesharing service. HRT says fewer than 1% of current riders would lose access to transit under the proposal.

  • HRT will host pop-up events across the region from March 2-11, 2026.
  • Open houses are scheduled from March 3-12, 2026.
  • The System Optimization Plan would be implemented in phases starting in May 2027, pending approval from HRT's Commission.

The players

Hampton Roads Transit (HRT)

The regional public transportation agency serving the Hampton Roads area of Virginia.

William E. Harrell

President and CEO of Hampton Roads Transit.

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What they’re saying

“For two years now, we have been working with the six cities we serve to review our system, which hasn't changed much in 25 years. We're taking steps to ensure a reliable regional transit network in the future while minimizing the impact on our customers.”

— William E. Harrell, President and CEO, Hampton Roads Transit (13newsnow.com)

What’s next

The HRT Commission will review and potentially approve the System Optimization Plan in the coming months, with implementation starting in May 2027 if approved.

The takeaway

This public input process is a crucial step in reshaping Hampton Roads' regional transit system to better meet the evolving needs of commuters and residents. The proposed changes aim to improve reliability, efficiency, and accessibility of bus service across the region.