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Glen Allen Today
By the People, for the People
Next Step Filings Names Lisa Matthews General Manager and Compliance Advisor
Compliance veteran with over a decade of regulatory experience takes the helm at Virginia-based business filing firm
Mar. 24, 2026 at 9:35am
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Next Step Filings, a compliance-focused business services company in Glen Allen, Virginia, has appointed Lisa Matthews as its new General Manager and Business Compliance Advisor. Matthews brings over 10 years of experience in corporate administration, regulatory navigation, and small business compliance to the role, with a focus on helping service-based businesses, micro-enterprises, and Hispanic-owned companies navigate state filing systems.
Why it matters
The compliance industry has been criticized for treating filings as mere transactions rather than obligations. Matthews' appointment puts an experienced compliance professional at the helm of Next Step Filings, which aims to make compliance 'invisible' for business owners by prioritizing accuracy, clear communication, and proactive support over speed or low prices.
The details
As General Manager and Compliance Advisor, Matthews will oversee Next Step Filings' operations across 12 U.S. states, where the company has processed over 20,000 business filings with a 93% client satisfaction rate and 90% client return rate. Her expertise spans state-specific filing requirements, from Virginia's annual registration fees to Washington's rules around administrative dissolution for late filings. Matthews plans to expand Next Step Filings' service model with full Spanish-language support and strategic integrations with platforms like Gusto, Simply Insured, and Wix.
- Next Step Filings was founded in Glen Allen, Virginia.
The players
Lisa Matthews
A compliance veteran with over a decade of regulatory experience, Matthews has been named the new General Manager and Business Compliance Advisor at Next Step Filings.
Next Step Filings
A compliance-focused business services company headquartered in Glen Allen, Virginia, that has processed over 20,000 business filings across 12 U.S. states.
What they’re saying
“The compliance industry has a trust problem. Too many providers treat filings like transactions instead of obligations. Business owners deserve better than a confirmation email and radio silence.”
— Lisa Matthews, General Manager and Business Compliance Advisor, Next Step Filings
“Our job is to make compliance invisible. If you're thinking about your annual filing, something already went wrong.”
— Lisa Matthews, General Manager and Business Compliance Advisor, Next Step Filings
What’s next
Next Step Filings is expanding its service model with full Spanish-language support, including bilingual checkout, landing pages, and customer service, as well as strategic integrations with platforms like Gusto, Simply Insured, Square, Clover, FreshBooks, and Wix.
The takeaway
By appointing an experienced compliance professional like Lisa Matthews to lead the company, Next Step Filings is positioning itself as a trusted partner for small businesses and micro-enterprises, particularly those navigating U.S. state filing systems for the first time or with limited English proficiency.
