Danville Utilities Seeks Customer Feedback on Natural Gas Safety

Got story updates? Submit your updates here. ›

Danville Utilities is currently conducting a 9-question survey to assess public knowledge about natural gas safety and best practices. The utility is seeking feedback from customers to help improve its outreach and damage prevention efforts. Customers are encouraged to take the survey and report any suspected gas leaks immediately to Danville Utilities.

Why it matters

Ensuring public safety around natural gas infrastructure is a top priority for utility companies. By gathering customer feedback, Danville Utilities can tailor its educational campaigns and emergency response procedures to better meet the needs of the local community.

The details

The survey covers topics such as recognizing the signs of a gas leak, understanding how to report an emergency, and learning about safe digging practices around underground utility lines. Danville Utilities will use the survey results to enhance its natural gas safety outreach and prevention initiatives.

• The survey is currently open and accepting responses.

What’s next

Danville Utilities encourages all customers to complete the 9-question survey to share their feedback and help improve natural gas safety in the community.