Wichita Falls to Conduct $275,000 Police Department Review

National consulting firm 21CP Solutions to evaluate services and policies during leadership transition

Published on Feb. 25, 2026

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Wichita Falls City Manager Jeff Jenkins announced a $275,000 comprehensive review of the Wichita Falls Police Department to be conducted by the national consulting firm 21CP Solutions. The review aims to improve public safety services and comes during a period of leadership transition for the department.

Why it matters

This review represents a significant investment by the city to ensure the police department is meeting its long-term goals and providing the best possible services to the community. It also coincides with a shift in department management, prompting city leaders to evaluate the department's policies and operations.

The details

The 21CP Solutions firm, recognized for its work in public safety across the country, will deploy a team of 4-6 individuals to conduct the evaluation. This comprehensive assessment will run alongside a separate review of the department's mental health policies in partnership with Helen Farabee. City leaders expect the full 21CP Solutions review to take several months to complete, with recommendations to be provided to the community once available.

  • The decision to initiate the review was announced on February 25, 2026.
  • The 21CP Solutions team is expected to be in place within the next 30 days.
  • The full review by 21CP Solutions is expected to take several months to complete.

The players

Jeff Jenkins

Wichita Falls City Manager who announced the $275,000 review of the Wichita Falls Police Department.

21CP Solutions

A national consulting firm recognized for its work in public safety and experience working across the country, including in Texas, that was chosen to conduct the comprehensive review of the Wichita Falls Police Department.

Helen Farabee

The organization that the city is partnering with to conduct a separate review of the police department's mental health policies.

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What they’re saying

“We felt this one was the right fit, just because of their experience across the nation and also experience in Texas specifically.”

— Jeff Jenkins, Wichita Falls City Manager (texomashomepage.com)

“It's an obligation for us to build the best Police Department, not only now, but in the future.”

— Jeff Jenkins, Wichita Falls City Manager (texomashomepage.com)

What’s next

The 21CP Solutions team is expected to be in place within the next 30 days to begin the comprehensive review of the Wichita Falls Police Department. City leaders stated they will provide recommendations to the community once the review is completed, which is expected to take several months.

The takeaway

This significant investment in a comprehensive review of the Wichita Falls Police Department during a period of leadership transition underscores the city's commitment to ensuring the department is providing the best possible public safety services to the community. The involvement of a nationally recognized consulting firm with specific experience in Texas suggests the city is taking a proactive approach to identifying areas for improvement and positioning the department for long-term success.