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Laredo Police Expand AI-Powered Tools for Faster Response, Reporting
New systems aim to improve public safety and service through real-time crash detection, gunfire tracking, and AI-assisted reporting.
Feb. 1, 2026 at 5:39pm
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The Laredo Police Department is rolling out several new AI-powered technologies in 2026, including systems to detect crashes and gunfire in real-time, an online reporting platform with AI guidance, and an automated 911 dispatch system. The goal is to improve public safety and service by streamlining emergency response and giving officers more efficient access to data and records.
Why it matters
Laredo has ranked among the safest cities in Texas and the U.S., and the police department sees these new AI tools as crucial to maintaining that status amid staffing challenges. The systems are designed to help the department operate more efficiently and respond faster to incidents, while also making it easier for the public to report crimes and access police services.
The details
The Laredo Police Department is integrating AI systems into existing platforms and launching new technologies in 2026, including specialized cameras to track gunfire, sensors to detect crashes in real-time, an online reporting system with AI guidance, and an automated 911 dispatch system. These initiatives are funded by government grants and aimed at addressing staffing shortages and improving response times.
- In 2025, the department began using Raven's specialized cameras and sensors.
- A beta version of the CaseX online reporting system is expected to launch in March 2026.
- The Peregrine records management system is expected to launch in mid-March 2026.
- The Prepare911 automated 911 dispatch system is expected to launch in April 2026.
The players
Miguel Rodriguez
Chief of the Laredo Police Department.
Raven
An SBA-certified HUBZone Small Business specializing in cybersecurity, AI/ML, and IT for U.S. defense and intelligence communities.
CaseX
An online, AI-powered reporting system designed to help residents file police reports and connect them with officers or 911 in emergencies.
Peregrine
A system that will collect data across the Laredo Police Department's digital infrastructure, giving officers streamlined access to case files, documents and records.
Prepare911
An automated system that guides callers who dial the department's non-emergency line, helping determine if the issue can be handled online or escalated to emergency dispatch.
What they’re saying
“Technology is going to help us, get us there when it comes to keep the city safe. The technology that we have has been very helpful for us in combating the crimes that we have throughout the city.”
— Miguel Rodriguez, Chief, Laredo Police Department
“More than anything, for us it's providing a system that will make us more efficient but also provide a system that's going to help the public. You don't have to wait for an officer to report something; the system will do it for you. If it's an emergency, the system will connect you to 911.”
— Miguel Rodriguez, Chief, Laredo Police Department
“The officers that are around that area are going to get that 911 call live. So they'll be able to hear what the person is saying and they'll be able to deploy themselves without waiting. If it's something they can respond to right away, they'll respond right away.”
— Miguel Rodriguez, Chief, Laredo Police Department
“We are very careful of how we navigate these platforms because we don't want to make mistakes. At the end of the day, systems are going to make us more efficient. Technology is going to make us better. But we have to be very responsible.”
— Miguel Rodriguez, Chief, Laredo Police Department
“For us, we're dealing with humans, we're dealing with public service. Sometimes the system isn't always getting it right. We're making sure that when we're responding, we're responding with the right information.”
— Miguel Rodriguez, Chief, Laredo Police Department
What’s next
The department plans to closely monitor the implementation and performance of these new AI-powered systems, making adjustments as needed to ensure they are operating effectively and responsibly.
The takeaway
Laredo's police department is embracing innovative technology to enhance public safety and service, but is doing so cautiously to maintain human oversight and avoid potential mistakes. These new AI-powered tools aim to make the department more efficient and responsive, while also empowering the public to more easily access police resources.
