Houston Methodist Deploys Ambience Healthcare AI Platform Across Enterprise

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Houston Methodist has deployed an AI platform developed by Ambience Healthcare across its ambulatory, emergency, and inpatient settings. The platform is designed to support clinicians and nurses with documentation and clinical workflows. After initially deploying the technology in ambulatory settings, Houston Methodist expanded it to emergency and inpatient environments, observing improvements in documentation practices, workflow management, and patient engagement.

Why it matters

The adoption of AI-powered clinical documentation and workflow tools is a growing trend in the healthcare industry, as hospitals and health systems seek to improve efficiency, reduce administrative burdens on clinicians, and enhance the patient experience. Houston Methodist's enterprisewide rollout of the Ambience Healthcare platform demonstrates the potential benefits of these technologies in a large, integrated health system.

The details

According to the news release, Houston Methodist selected the Ambience Healthcare platform after evaluating multiple ambient AI technologies and measuring clinician adoption and improvements in efficiency, experience, and care delivery. As the platform scaled across the health system, Houston Methodist reported a 27% increase in patient face time, with 80% of patient visits across specialties using the platform. The organization also saw a 40% reduction in documentation time, a 33% reduction in after-hours documentation time, and a 13% decrease in time to close encounters. Clinicians averaged 1.3 additional voluntary visits per day.

• Houston Methodist initially deployed the Ambience Healthcare platform in ambulatory settings.
• The health system then expanded the platform to emergency and inpatient environments.