Ambience Healthcare Rolls Out AI Platform Across Houston Methodist

The AI platform aims to enhance patient care and clinical workflows at the leading health system.

Published on Feb. 18, 2026

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Ambience Healthcare announced that its AI platform for clinical documentation and revenue integrity has been successfully deployed across Houston Methodist, a nationally recognized leader in clinical excellence, innovation, and technology-enabled care. The platform is being rolled out enterprise-wide across Houston Methodist's ambulatory, emergency, and inpatient settings to support clinicians and nurses with documentation and clinical workflows.

Why it matters

The adoption of Ambience's AI platform is a key milestone in Houston Methodist's long-term digital and clinical transformation strategy, as the health system aims to operationalize ambient AI technology at an enterprise scale, including in complex emergency and inpatient settings.

The details

Following an evaluation of multiple leading ambient AI technologies, Houston Methodist selected Ambience's platform after observing strong clinician adoption and measurable improvements in efficiency, experience, and care delivery. The initial phased ambulatory deployment was expanded to emergency and inpatient settings, leading to a 27% increase in patient face time, 80% utilization of Ambience across different specialties, a 40% reduction in documentation time, a 33% reduction in after-hours 'pajama time', and a 13% decrease in time to close encounters.

  • Ambience Healthcare announced the successful deployment of its AI platform on February 17, 2026.

The players

Houston Methodist

A nationally recognized leader in clinical excellence, innovation, and technology-enabled care, consisting of nine hospitals and other healthcare facilities in the Greater Houston metropolitan area.

Dr. Jordan Dale

Chief medical information officer and chief health AI officer at Houston Methodist.

Roberta Schwartz

Executive vice president and chief innovation officer at Houston Methodist.

Ambience Healthcare

The leading AI platform for clinical documentation and revenue integrity, trusted by top health systems across North America.

Nikhil Buduma

Co-founder and CEO of Ambience Healthcare.

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What they’re saying

“Our goal was to adopt an ambient AI solution that could scale across primary, specialty and subspecialty care, covering ambulatory, emergency, and inpatient settings. Ambience took on the challenge of our complex specialty needs and extended its platform to our emergency and hospital medicine teams. As a result, our clinicians can complete documentation with system-wide context more efficiently while dedicating more attention to our patients.”

— Dr. Jordan Dale, Chief medical information officer and chief health AI officer

“With sustained utilization across our clinicians, adopting ambient AI technology has been highly impactful, allowing the chart to work for the physician rather than the physician working for the chart. Seeing the joy our physicians express when they can focus fully on their patients has been remarkable.”

— Roberta Schwartz, Executive vice president and chief innovation officer

What’s next

Houston Methodist plans to continue expanding the use of Ambience's AI platform across its enterprise to further enhance patient care and clinical workflows.

The takeaway

The successful deployment of Ambience's AI platform across Houston Methodist's ambulatory, emergency, and inpatient settings demonstrates the health system's commitment to leveraging innovative technology to improve clinician productivity, efficiency, and the overall patient experience.