StorageDefender Inc. Appoints Colleen Barraclough as VP of Client Success

Barraclough brings nearly two decades of leadership experience to drive growth and customer support for the self-storage technology provider.

Published on Feb. 11, 2026

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StorageDefender Inc., a leading provider of smart facility technology for the self-storage industry, has announced the appointment of Colleen Barraclough as the new Vice President of Client Success. In this role, Barraclough will focus on scaling customer onboarding, refining training frameworks, and developing operational playbooks to empower StorageDefender's rapidly growing base of self-storage operator partners.

Why it matters

StorageDefender's smart storage unit technology offers a unique value proposition that delivers peace of mind to both tenants and property owners. Barraclough's appointment is expected to help the company scale its impact globally while delivering industry-leading support to its self-storage partners.

The details

As VP of Client Success, Barraclough will be responsible for driving success for StorageDefender's self-storage operator partners. Her key responsibilities will include streamlining customer onboarding, refining training programs, and developing operational playbooks to help operators maximize the benefits of StorageDefender's technology platform.

  • StorageDefender Inc. announced Colleen Barraclough's appointment on February 11, 2026.

The players

Colleen Barraclough

Colleen Barraclough is the new Vice President of Client Success at StorageDefender Inc. She brings nearly two decades of leadership experience, including serving as the Global Head of Delivery and Vice President of Customer Success at Daxtra Technologies.

Mark Cieri

Mark Cieri is the CEO of StorageDefender Inc., the leading provider of smart facility technology and automation for the self-storage industry.

StorageDefender Inc.

StorageDefender Inc. is the leading provider of smart facility technology and automation for the self-storage industry, offering a comprehensive platform that includes the Web Management Portal (WMP), Smart Storage Units, and Smart Zones.

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What they’re saying

“We are thrilled to welcome Colleen to our team as we enter this next stage of growth. Colleen's experience heading up client success and global delivery for tech giants like Apple and Amazon brings a level of operational sophistication that allows us to deliver on our promise of top-tier support. Her ability to translate SaaS frameworks into measurable success for facility operators will be a massive driver as we continue to scale our impact across the self-storage industry.”

— Mark Cieri, CEO of StorageDefender (prweb.com)

“I am excited to be joining StorageDefender as they are a category leader in smart technology. The company offers a unique value proposition that delivers true peace of mind to both tenants and property owners. I look forward to leveraging my proven processes to scale this impact globally while leading a team dedicated to delivering industry-leading support to our self-storage partners.”

— Colleen Barraclough, Vice President of Client Success (prweb.com)

The takeaway

Colleen Barraclough's appointment as VP of Client Success at StorageDefender Inc. is expected to help the company scale its smart storage unit technology and deliver industry-leading support to its rapidly growing base of self-storage operator partners.