Thryv Earnings Miss Expectations, Guides Conservatively for 2026

The software company plans to consolidate platforms and shift to a product-led growth model

Feb. 26, 2026 at 9:52pm

Got story updates? Submit your updates here. ›

Thryv (NASDAQ:THRY) reported quarterly earnings that missed analyst expectations by $0.62 per share. The company cited a slowdown in its marketing services business, which it plans to wind down by 2028. However, Thryv's SaaS unit saw strong growth, with full-year revenue up 34% and customers spending over $400 per month representing 69% of revenue. Management is guiding conservatively for 2026, expecting SaaS revenue of $461M-$471M, as the easy upgrade pool is largely exhausted. The company is consolidating its platforms and shifting to a product-led growth model to simplify the customer experience.

Why it matters

Thryv's earnings miss and conservative guidance reflect the challenges facing small and medium-sized businesses as they navigate economic uncertainty. The company's shift to a unified platform and product-led growth strategy signals an effort to streamline operations and improve customer lifetime value, which could be crucial for its long-term success.

The details

Thryv reported a loss of $0.22 per share, missing the consensus estimate of $0.40 EPS. Revenue came in at $191.62 million, slightly above the $191.25 million expected. The company's SaaS business saw strong performance, with full-year revenue growth of 34% to $461 million and Q4 ARPU rising 15% to $373. However, the marketing services segment is being wound down, with Q4 billings falling 34% year-over-year. Thryv plans to exit the marketing services business by 2028 and use the resulting cash flow to reduce its net debt, which stood at $251 million (1.7x leverage) at the end of 2025.

  • Thryv reported its quarterly earnings on Thursday, February 26, 2026.
  • The company plans to launch its unified, AI-powered platform later in 2026.
  • Thryv expects to exit the marketing services business by 2028.

The players

Thryv

A software and technology solutions provider focused on helping small- and medium-sized businesses manage customer relationships, marketing and communications, appointments and payments through a unified platform.

Got photos? Submit your photos here. ›

What’s next

The judge in the case will decide on Tuesday whether or not to allow Walker Reed Quinn out on bail.

The takeaway

Thryv's earnings miss and conservative guidance reflect the challenges facing small and medium-sized businesses, but the company's shift to a unified platform and product-led growth strategy signals an effort to streamline operations and improve customer lifetime value, which could be crucial for its long-term success.