Sagent Hires Former Mr. Cooper Exec to Lead AI Servicing Platform Rollout

Sridhar Sharma, ex-chief innovation officer at Mr. Cooper, joins Sagent as president to scale the company's Dara AI-powered servicing platform.

Published on Feb. 12, 2026

Got story updates? Submit your updates here. ›

Mortgage servicing technology provider Sagent has hired Sridhar Sharma, the former chief innovation and digital officer at Mr. Cooper, as its new president. Sharma's primary role will be to scale Sagent's Dara servicing platform, which uses artificial intelligence architecture, for the broader mortgage industry. Sagent also announced that Dara is now live after previously launching a demonstration version with Mr. Cooper last year.

Why it matters

Sharma's hiring represents a significant talent acquisition for Sagent as it looks to drive adoption of its AI-powered Dara servicing platform. Dara aims to modernize mortgage servicing with features like built-in document management and real-time operational insights, which could help servicers improve efficiency and customer experience. Sharma's experience at the large servicer Mr. Cooper provides valuable industry knowledge to help scale Dara.

The details

In his new role, Sharma will be responsible for taking Dara to scale for the broader mortgage industry. Dara is a ground-up servicing platform built with AI and automation capabilities, unlike legacy servicing systems that often require separate document management tools. Dara has three core modules: Dara core, Dara default for loss mitigation, and a consumer-facing platform. Sagent says Dara's 'agentic AI' approach allows it to integrate with existing systems rather than replace them, reducing friction in the servicing process.

  • Sharma was Mr. Cooper's chief innovation and digital officer from 2015 through the sale to Rocket Cos., completed at the start of 2022's fourth quarter.
  • Last February, Sagent launched a demonstration version of Dara with Mr. Cooper, and it is now being rolled out to the broader market.

The players

Sridhar Sharma

The new president of Sagent, previously served as the chief innovation and digital officer at Mr. Cooper.

Sagent

A mortgage servicing technology provider that has launched the Dara AI-powered servicing platform.

Mr. Cooper

A large mortgage servicer that previously owned a 20% stake in Sagent and provided the intellectual property rights for its cloud-based servicing technology.

Got photos? Submit your photos here. ›

What they’re saying

“My primary role right now is to take Dara to scale for the rest of the industry. I've been fortunate enough to have a front row seat to Mr. Cooper's growth as they've gone on to become the largest servicer and part of my task here is to bring a lot of those learnings through Dara to the rest of the industry.”

— Sridhar Sharma, President, Sagent

“Sridhar Sharma is one of the mortgage industry's top fintech leaders because he has both the technological expertise as well as the intimate, ground-level knowledge of mortgage operations. His exceptional leadership and innovation expertise will be instrumental in driving the next phase of growth for Sagent in 2026 and beyond.”

— Chris Marshall, Executive Chairman, Sagent

What’s next

Sagent has pending contracts with new customers for its Dara servicing platform, and the company is looking to rapidly scale the AI-powered system across the mortgage industry.

The takeaway

Sagent's hiring of a former top executive from one of the largest mortgage servicers signals its ambition to establish Dara as a leading AI-driven servicing platform. Sharma's experience integrating technology and operations at Mr. Cooper could help Sagent differentiate Dara and drive faster adoption among other servicers seeking to modernize their systems and workflows.