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Wellyx Supports Growing Gym Market With 'Friction-Free Operations'
Integrated access control, anti-tailgating, and multi-channel communications help gyms scale without adding front-desk load.
Published on Feb. 10, 2026
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Wellyx, a gym and wellness management software platform, says the next growth phase won't be won by 'more features' alone, but by removing the day-to-day friction that causes cancellations, disputes, and operational chaos: entry problems, missed communications, and disconnected systems. The platform focuses on keeping key workflows inside one system to reduce issues that trigger complaints, refunds, and cancellations.
Why it matters
As the global gym and health clubs market is projected to expand by USD 20.58 billion from 2024–2028 at a ~3.91% CAGR, driven in part by rising memberships among boomers and millennials, gym operators face a clear mandate: grow capacity and services while keeping operations stable and costs controlled. Wellyx believes gyms need to 'design out' two major sources of friction that commonly drive complaints, churn, and refunds: access problems and communication gaps.
The details
Wellyx emphasizes friction-free gym operations, so member access, messaging, and follow-ups work reliably even during extended hours and lean staffing. The platform includes a fully integrated 24/7 access control system with offline mode to maintain entry continuity, anti-tailgating controls to protect member experience, and multi-channel, two-way communication in one place (WhatsApp + built-in dialer) along with automation for reminders and operational updates.
- The global gym and health clubs market is projected to expand by USD 20.58 billion from 2024–2028 at a ~3.91% CAGR.
The players
Wellyx
A gym and wellness management software platform that focuses on friction-free operations to help gyms scale without adding front-desk load.
Dominic Stone
The CEO of Wellyx.
What they’re saying
“Demand is rising, but patience is shrinking. Members expect self-serve booking, seamless payments, and reliable access, especially for early mornings, late nights, and hybrid schedules. Growth comes from consistency, not complexity.”
— Dominic Stone, CEO of Wellyx (abnewswire.com)
The takeaway
Wellyx's focus on friction-free operations, including integrated access control, anti-tailgating measures, and multi-channel communications, aims to help gym operators scale their businesses and member services without adding significant front-desk overhead, which is crucial as the global gym market continues its rapid expansion driven by rising boomer and millennial memberships.
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