ISN® Earns Stevie® Awards for Excellence in Customer Support and Training

Gold and silver awards spotlight ISN's Contact Center and EDGE Training teams for advancing customer experience, quality assurance, and employee development.

Feb. 4, 2026 at 2:39pm

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ISN, the global leader in contractor and supplier information management services, received two prestigious Stevie Awards - a Gold Stevie Award in the 'Contact Center of the Year' category and a Silver Stevie Award in the 'Training Team of the Year' category - for its commitment to providing world-class service and helping customers succeed through responsive support and continued employee education.

Why it matters

The Stevie Awards for Sales & Customer Service are widely recognized as one of the world's top business awards programs, honoring organizations and professionals who demonstrate excellence in customer service, business development, and sales. ISN's multiple Stevie Award wins over the past decade showcase the company's leadership in delivering exceptional customer and employee experiences in the contractor and supplier management industry.

The details

ISN's Customer Service team was praised by Stevie Awards judges for its 'holistic approach' to service delivery and employee development, balancing customer success, quality assurance, and employee experience. The company was recognized for leveraging technology to reduce communication wrap-up time by more than 60% while sustaining customer satisfaction at scale. The Silver Stevie Award for ISN's EDGE Training team highlighted the company's commitment to continuous education, with the team delivering 14 EDGE classes in 2025 to support more than 400 employees across nine international offices and eight job roles.

  • ISN received the Stevie Awards on February 4, 2026.
  • In 2025, ISN's EDGE Training team delivered 14 classes to support more than 400 employees.

The players

ISN

The global leader in contractor and supplier information management services, with more than 25 years of experience connecting Hiring Clients in capital-intensive industries with active contractors and suppliers to promote safety, health, and sustainability in the workplace.

Marie Anderson

Chief Customer Success Officer at ISN.

Stevie Awards

A prestigious business awards program that honors organizations and professionals who demonstrate excellence in customer service, business development, and sales.

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What they’re saying

“Providing world-class service and helping our customers succeed is a top priority. Earning a Stevie Award, and in multiple categories, is a testament to the dedication of ISN's Customer Service team supporting thousands of customers and their employees worldwide.”

— Marie Anderson, Chief Customer Success Officer

“The remarkable scores achieved by this year's Stevie Awards for Sales & Customer Service winners reflect the extraordinary levels of excellence, innovation, and customer impact they deliver. We proudly join the judges in congratulating and celebrating these outstanding organizations and professionals on their achievements.”

— Maggie Miller, Stevie Awards President

The takeaway

ISN's multiple Stevie Award wins over the past decade demonstrate the company's commitment to delivering exceptional customer and employee experiences in the contractor and supplier management industry, setting a global standard for excellence in customer support and training.