Oracle Approved by IHG Hotels & Resorts as Property Management Provider

Oracle OPERA Cloud platform to enhance efficiency and guest experiences for IHG properties worldwide

Jan. 29, 2026 at 7:15am

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Oracle has been approved by IHG Hotels & Resorts as a cloud-based property management system (PMS) provider for its hotel properties across the Americas, Europe, Middle East, Africa, and Asia regions. The Oracle OPERA Cloud hospitality platform will enable IHG franchisees and hotel owners to standardize operations and data on a common platform, enhancing visibility, intelligence, and delivering more consistent, high-value interactions to guests and loyalty members.

Why it matters

This partnership highlights the growing adoption of cloud-based property management systems in the hospitality industry, as hotels seek to enhance operational efficiency, guest experiences, and data-driven decision making. The approval of Oracle OPERA Cloud by a major hotel group like IHG signals the platform's capabilities in meeting the needs of even the most complex hotel portfolios.

The details

The Oracle OPERA Cloud hospitality platform offers robust capabilities that meet the needs of even the most complex hotels and portfolios. IHG properties using OPERA Cloud will be able to standardize their operations and data on a common platform to enhance visibility, intelligence, and deliver more consistent, high-value interactions to guests and loyalty members.

  • Oracle OPERA Cloud has been approved by IHG Hotels & Resorts as a cloud-based property management system (PMS) for its estate in January 2026.

The players

Oracle

A technology company that provides integrated suites of applications and secure, autonomous infrastructure in the Oracle Cloud.

IHG Hotels & Resorts

A global hotel company that owns, manages, leases, and franchises hotels and resorts.

Alex Alt

Executive vice president and general manager of Oracle Commercial Cloud Applications.

Jolie Fleming

Chief Product & Technology Officer at IHG Hotels & Resorts.

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What they’re saying

“We are proud to deepen our longstanding collaboration with IHG to deliver cutting-edge cloud technologies to their franchisees. OPERA Cloud provides a proven, scalable, and highly user-intuitive suite that empowers data-driven decision making, streamlines operations, and delivers enhanced experiences for both guests and staff.”

— Alex Alt, Executive vice president and general manager, Oracle Commercial Cloud Applications

“We've been on an exciting journey toward new cloud-based property management system solutions at IHG. The Oracle OPERA Cloud hospitality platform brings advanced capabilities that will help drive performance for our hotel portfolio, including the most complex IHG properties.”

— Jolie Fleming, Chief Product & Technology Officer, IHG Hotels & Resorts

What’s next

IHG Hotels & Resorts will begin rolling out the Oracle OPERA Cloud hospitality platform to its hotel properties across the Americas, Europe, Middle East, Africa, and Asia regions in the coming months.

The takeaway

This partnership between Oracle and IHG Hotels & Resorts highlights the growing importance of cloud-based property management systems in the hospitality industry, as hotels seek to enhance operational efficiency, guest experiences, and data-driven decision making through standardized, scalable, and user-friendly technology platforms.