Dealerware Enhances Insurance Verification Across Loaner and Rental Programs

New features help automotive retailers manage insurance complexity while maintaining fast, flexible check-in experiences.

Jan. 27, 2026 at 12:47pm

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Dealerware, a leading fleet management and mobility platform for automotive retailers, has announced significant enhancements to its insurance verification solution. The updates are designed to help retailers reduce fleet risk without slowing the service lane across every customer interaction, as mobility programs have expanded to include different insurance coverage requirements for loaner and rental fleets.

Why it matters

As automotive retailers manage an increasing number of mobility programs, they need efficient ways to verify insurance coverage that don't impact the customer experience. Dealerware's enhanced insurance verification capabilities aim to provide retailers with more flexibility and consistency in applying the right coverage rules for each program type.

The details

Dealerware's Insurance Verification solution now offers multiple ways for customers to validate or verify their insurance policies, including mobile check-in, in-store QR code scanning, and automated insurance card extraction. The platform also includes program-specific verification rules to clearly distinguish insurance requirements for loaners versus rentals, and provides clear pass/fail verification results to reduce ambiguity and inconsistent enforcement. These enhancements help retailers manage insurance verification consistently across programs while maintaining fast, efficient operations.

  • Dealerware first unveiled its Insurance Verification solution at NADA two years ago.
  • The enhanced capabilities will be showcased at NADA 2026.

The players

Dealerware

A leading fleet management and mobility platform for automotive retailers.

Matt Carpenter

CEO of Dealerware.

Axle

A leading insurance verification technology provider that powers Dealerware's Insurance Verification solution.

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What they’re saying

“Insurance verification is about reducing significant risk without slowing the service lane or impacting customer experience. Retailers shouldn't have to choose between speed and protection, especially when they're managing multiple program types with different insurance requirements. These enhancements give teams flexibility in how verification happens, while ensuring coverage rules are applied consistently.”

— Matt Carpenter, CEO of Dealerware (PRNewswire)

What’s next

Dealerware Insurance Verification, powered by Axle, will be showcased at NADA 2026, where attendees can learn more and schedule a demo.

The takeaway

Dealerware's enhanced insurance verification capabilities aim to help automotive retailers manage the growing complexity of mobility programs, including loaners and rentals, without compromising the customer experience or introducing unnecessary risk to their fleets.