Nashville Homeowners Face Weatherhead Repair Costs After Power Restoration

Damaged weatherheads leave some residents without electricity despite neighborhood power return.

Published on Feb. 4, 2026

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Many Nashville homeowners are discovering that getting power restored to their neighborhood doesn't guarantee their lights will turn back on. The issue often lies with damaged weatherheads - the connection point where homes receive power from Nashville Electric Service (NES) - and repairing them is the homeowner's responsibility. Repair costs can range from a couple hundred dollars to several thousand dollars, causing frustration for residents who are already dealing with the aftermath of a power outage.

Why it matters

Weatherhead repairs have become a major issue in Nashville following recent power outages, leaving some residents without electricity even after their neighborhood's power has been restored. This highlights the responsibilities and costs homeowners face to get their homes fully reconnected to the grid, which can be an unexpected burden on top of dealing with the impacts of a prolonged power loss.

The details

When homes can't receive electrical current due to damaged weatherheads, which protect and connect electrical wires on homes to service lines, it prevents power from being restored inside the home. Hiller electricians report that weatherhead repairs make up almost all of their current service calls, with some requiring complete replacement rather than simple fixes. All repairs must meet safety and code requirements before power companies will reconnect homes. The demand for these repairs has been overwhelming for contractors, who are working long hours to try to keep up.

  • Power has returned to the Woodlawn block in Green Hills, but some residents are still without electricity inside their homes.
  • In the past week, one Hiller electrician has completed around 50 weatherhead repairs, working 14 to 16 hours per day.

The players

Nashville Electric Service (NES)

The utility company that provides electricity to Nashville and surrounding areas.

Hiller

An electrical contracting company that has been overwhelmed with weatherhead repair requests in Nashville.

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What they’re saying

“Fuses get short, tempers rise, and people are frustrated because this doesn't only cause problems with an electrical system. They don't have any heat in their homes, pipes freeze. All that kind of stuff comes from not having power for a long period of time.”

— Hiller Electrician

“Everything has got to be up, secure and safe and the code and pass inspection for the power company will reconnect to the home.”

— Hiller Electrician

“Most common questions, when's our power going to get back on? We can get out to you and get the power up, but how quickly everything else gets done, that's kind of beyond our control.”

— Hiller Electrician

What’s next

Once weatherhead repairs are completed and approved, homeowners must wait for NES to reconnect their homes to the grid.

The takeaway

This issue highlights the unexpected responsibilities and costs homeowners face to fully restore power to their homes after an outage, even after their neighborhood's electricity has been reconnected. It underscores the importance of understanding weatherhead maintenance and the need for coordination between homeowners, electricians, and utility companies to efficiently restore power during and after major weather events.