Memphis Mayor Warns Residents of Higher MLGW Bills After Ice Storm

MLGW CEO says customers should expect 'sticker shock' on next utility bills due to increased usage during the recent winter weather event.

Feb. 4, 2026 at 5:15am

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Memphis Mayor Paul Young is warning residents to expect higher utility bills from the Memphis Light, Gas and Water (MLGW) utility company following a recent ice storm that led to increased electricity and gas usage across the city. MLGW president and CEO Doug McGowen stated that customers should be prepared for 'a little sticker shock' on their next bills due to the higher energy consumption during the winter weather event.

Why it matters

The ice storm caused widespread power outages and damage across the Memphis area, leading many residents to use more electricity and gas to heat their homes over an extended period. This is expected to result in significantly higher utility bills for MLGW customers, which could create financial hardship for some families already struggling with the economic impacts of the storm.

The details

Mayor Young acknowledged that the higher bills are due to increased energy usage during the ice storm, with residents having to rely more on gas heating and electricity to power their homes. McGowen, the MLGW CEO, warned that customers should expect 'a little sticker shock' on their next utility bills as a result of the spike in consumption.

  • The ice storm hit the Memphis area in late January 2026.

The players

Paul Young

The mayor of Memphis, Tennessee.

Doug McGowen

The president and CEO of Memphis Light, Gas and Water (MLGW), the city's public utility company.

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What they’re saying

“Well, the bills will be higher b/c we spent more time in our homes and we used more gas. If you have gas heat, you used more electricity. It's more challenging during these times to keep our homes powered without those rates going up.”

— Paul Young, Mayor

“get ready for quote 'a little sticker shock' when you get your next utility bill.”

— Doug McGowen, President and CEO, MLGW

What’s next

MLGW is expected to provide more details on the expected bill increases and any potential assistance programs for customers struggling to pay their higher utility bills.

The takeaway

The recent ice storm in Memphis has led to a significant increase in residential electricity and gas usage, which will translate to higher utility bills for MLGW customers. City leaders are warning residents to prepare for this 'sticker shock' and are exploring ways to provide support for those facing financial hardship as a result.