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Loudon Today
By the People, for the People
Malibu Boats wins five NMMA CSI customer awards
Boat owners surveyed by NMMA gave Malibu, Axis, Cobalt, Pursuit and Pathfinder CSI awards for satisfaction across ski, wake, surf and outboard segments.
Published on Feb. 12, 2026
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Malibu Boats, Inc., a U.S. designer and manufacturer of recreational powerboat brands, announced that five of its brands have been recognized with Customer Satisfaction Index (CSI) Awards from the National Marine Manufacturers Association (NMMA). The awards were presented at the 2026 Miami International Boat Show and Innovation Awards Breakfast.
Why it matters
The NMMA CSI Awards are widely regarded as the marine industry's benchmark for customer satisfaction, with awards based entirely on feedback from verified boat owners. Winning these awards across multiple brands and segments demonstrates Malibu Boats' commitment to delivering exceptional products and ownership experiences to a broad range of recreational boating customers.
The details
Malibu Boats, Inc. received recognition in two product segments, with Malibu and Axis earning honors in Ski, Wake & Surf Boats and Cobalt, Pursuit, and Pathfinder recognized in Fiberglass Outboard Boats. To qualify for the NMMA CSI awards, manufacturers must meet or exceed a rigorous satisfaction threshold set by the NMMA based on surveys of boat buyers.
- The awards were presented at the 2026 Miami International Boat Show and Innovation Awards Breakfast.
The players
Malibu Boats, Inc.
A U.S. designer and manufacturer of category-leading salt and freshwater recreational powerboat brands.
National Marine Manufacturers Association (NMMA)
The organization that presents the Customer Satisfaction Index (CSI) Awards, which honor boat brands that achieve the highest levels of customer satisfaction.
Steve Menneto
The CEO of Malibu Boats, Inc.
What they’re saying
“These awards reflect the commitment our teams across each brand have to delivering exceptional products and ownership experiences.”
— Steve Menneto, CEO of Malibu Boats, Inc.
The takeaway
Malibu Boats' multiple NMMA CSI award wins across its portfolio of brands demonstrate the company's focus on innovation, quality craftsmanship, and customer-centric design, solidifying its position as a leader in the recreational powerboat industry.
