United Way's Proactive Approach Yields Measurable Results

New report shows United Way's East Tennessee Collaborative has helped hundreds of families avoid crisis

Mar. 30, 2026 at 4:03am

An extremely abstracted, out-of-focus photograph of a family gathered around a kitchen table, with soft, warm pools of light and color creating a sense of domestic comfort and stability.The East Tennessee Collaborative's preventative approach is helping families maintain employment and avoid crisis, with lasting benefits for the community.Knoxville Today

A new report from United Way of Greater Knoxville highlights the success of its East Tennessee Collaborative, which has served 872 families across 10 counties over the past three years, with 627 of those households in Knox County. The program focuses on addressing practical barriers that can destabilize families, such as childcare disruptions or transportation issues, before they lead to more severe problems like eviction or food insecurity.

Why it matters

While nonprofit work often becomes visible only when a crisis has already occurred, the East Tennessee Collaborative's preventative approach is producing measurable results that could translate into long-term savings for the state. By addressing issues early on, the program is helping families maintain employment and avoid reliance on public benefits, demonstrating the importance of investing in proactive solutions to combat poverty.

The details

The report shows that the share of participating families living below the federal poverty line fell from 66% to 35% while enrolled in the program. Additionally, 63% of participants who experienced unemployment returned to work, and 157 participants earned degrees, certificates or credentials tied to higher-paying jobs. The collaborative also reported that 73 households have exited at least one public benefit, and 55 households that entered the program with housing subsidies are no longer receiving them.

  • Over the past three years, the East Tennessee Collaborative has served 872 families across 10 counties.
  • The program is supported by the Tennessee Department of Human Services under the Temporary Assistance for Needy Families Opportunity Act.

The players

United Way of Greater Knoxville

A nonprofit organization that coordinates and supports a network of local agencies and programs aimed at addressing community needs.

Tennessee Department of Human Services

The state agency that oversees the Temporary Assistance for Needy Families (TANF) program, which provides funding for the East Tennessee Collaborative.

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The takeaway

The East Tennessee Collaborative's proactive approach to addressing the practical barriers that can destabilize families is producing tangible results, highlighting the importance of investing in preventative solutions to combat poverty and its long-term effects. By helping families maintain employment and avoid reliance on public benefits, the program is demonstrating the potential for significant cost savings and improved community outcomes.