Ballad Health Offers Mental Health Resources for New Year

Free crisis hotline and walk-in clinic available to support community during stressful transition

Jan. 28, 2026 at 1:15am

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As the new year begins, many people struggle with stress, sadness, and anxiety. Ballad Health operates a free, 24/7 Respond Crisis Hotline and a walk-in Crisis Center at Woodridge Hospital in Johnson City to provide mental health support. The article encourages people to reach out to loved ones, slow down, and seek professional help if needed during this emotionally taxing time.

Why it matters

The transition to a new year can be particularly difficult for many, with financial pressures, family expectations, and the exhaustion of trying to do too much. Ballad Health's mental health resources aim to support the community during this challenging period and encourage people to prioritize their well-being.

The details

Ballad Health's free Respond Crisis Hotline is available 24/7 by calling 1-800-366-1132. The organization also operates a walk-in Crisis Center at Woodridge Hospital in Johnson City where anyone can go without an appointment when feeling overwhelmed. The national crisis line, reachable at 988, is also available every hour of every day.

  • The new year often brings a perfect storm of stressors for many people.
  • Ballad Health's free Respond Crisis Hotline and walk-in Crisis Center are available year-round to support the community.

The players

Ballad Health

A healthcare system that operates in Tennessee and Virginia, providing a range of medical services including mental health support.

Cicely Alvis

The director of Clinical Services for Ballad Health Behavioral Health.

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What they’re saying

“Reaching out doesn't have to be complicated. Small acts of connection matter. Check on a neighbor, share a meal with someone, send that text you've been meaning to send or make the phone call you've put off. Warmth and kindness go a long way.”

— Cicely Alvis, Director of Clinical Services, Ballad Health Behavioral Health

What’s next

Ballad Health encourages anyone in immediate emotional crisis to visit the walk-in Crisis Center at Woodridge Hospital in Johnson City.

The takeaway

Ballad Health's free mental health resources, including a crisis hotline and walk-in clinic, provide vital support for the community during the emotionally challenging transition to a new year. By encouraging self-care and reaching out to loved ones, the article aims to destigmatize mental health struggles and empower people to prioritize their well-being.