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Furman Today
By the People, for the People
Furman Expert Discusses Widespread Medical Billing Errors
Megan Richmond of Furman's Institute for the Advancement of Community Health speaks on the impact of billing mistakes on patients.
Published on Mar. 4, 2026
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Megan Richmond, a postdoctoral training coordinator at Furman University's Institute for the Advancement of Community Health, appeared in a local news segment to discuss the prevalence of medical billing errors. Richmond stated that up to 80% of healthcare consumers nationwide have reported errors on their bills, which can include duplicate charges, incorrect procedures, or costs that don't match the hospital's published rates.
Why it matters
Medical billing errors can have a significant financial impact on patients, costing them billions of dollars each year. As healthcare costs continue to rise, it's important for consumers to be aware of these common billing mistakes and how to identify and address them.
The details
Richmond explained that medical billing errors can take various forms, such as duplicate charges, procedures the patient did not actually receive, or costs that are inconsistent with the hospital's published rates. These types of errors are alarmingly common, affecting up to 80% of healthcare consumers nationwide.
- The interview with Megan Richmond aired on WSPA 7 News (CBS) on March 4, 2026.
The players
Megan Richmond
Postdoctoral training coordinator at Furman University's Institute for the Advancement of Community Health. She holds a doctorate in healthcare administration from the Medical University of South Carolina.
Furman University
A private university located in Greenville, South Carolina, known for its liberal arts education and community health initiatives.
Institute for the Advancement of Community Health (IACH)
A research and outreach center at Furman University that focuses on improving community health outcomes.
WSPA 7 News
A CBS-affiliated television station serving the Greenville-Spartanburg-Asheville-Anderson media market.
What they’re saying
“That error can be duplications, it can be maybe a procedure that they did not actually receive or even just costs that are just not consistent with what the hospital has published.”
— Megan Richmond, Postdoctoral training coordinator, Furman University Institute for the Advancement of Community Health (WSPA 7 News (CBS)
The takeaway
This interview highlights the widespread issue of medical billing errors, which can have significant financial consequences for patients. It underscores the importance for consumers to carefully review their medical bills and be proactive in identifying and addressing any discrepancies or overcharges.
