SC Dept. of Public Health Opens 24/7 Medical Equipment Power Shelter Triage

New hotlines available for emergency backup power and health services during winter storm

Jan. 31, 2026 at 4:15am

Got story updates? Submit your updates here. ›

The South Carolina Department of Public Health (DPH) has opened a 24/7 Triage Line to determine eligibility for placement at local Medical Equipment Power Shelters (MEPS) for individuals who require backup power for medical reasons during the forecasted winter storm. DPH has also expanded the hours of its Care Line to answer questions about health department services that may be interrupted due to the weather and provide other storm-related information.

Why it matters

The MEPS shelters provide a critical resource for South Carolina residents who rely on medical equipment that requires uninterrupted power, ensuring their safety and health during severe winter weather events. The expanded hotlines also help connect residents to important public health services and information when regular operations may be disrupted.

The details

The Triage Line at 1-833-351-9990 will determine eligibility for MEPS placement, which are emergency shelters with limited support for those who need backup power for medical devices, medication refrigeration, or specialized beds. Eligible individuals will be expected to bring their own care providers and supplies to the designated MEPS locations. The Care Line at 1-855-472-3432 will provide information about interrupted health department services and other storm-related guidance.

  • The hotlines opened at 8 a.m. on January 31, 2026 and will remain available 24/7 until the end of the winter storm event.

The players

South Carolina Department of Public Health (DPH)

The state's public health agency that is operating the Medical Equipment Power Shelters and the Triage and Care hotlines during the winter storm.

Got photos? Submit your photos here. ›

The takeaway

The DPH's proactive measures to support vulnerable residents who rely on medical equipment during severe weather demonstrate the state's commitment to public health and safety, even in the face of disruptions caused by natural disasters.