Blackbaud Announces Powerful Customer Outcomes, Signaling Positive Traction for AI in Social Impact

Blackbaud highlights how its AI-powered solutions are driving real-world impact for customers in the social impact sector.

Mar. 5, 2026 at 6:50am

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Blackbaud, the leading provider of AI-powered solutions for social impact, has announced impressive customer outcomes that demonstrate the transformative power of its specialized technology. From increased fundraising and faster donation processing to greater operational efficiencies, Blackbaud's solutions are helping nonprofits, schools, and other mission-driven organizations amplify their impact.

Why it matters

As the social impact sector increasingly embraces AI and digital transformation, Blackbaud's customer success stories highlight the tangible benefits that these technologies can deliver. By empowering organizations to work more efficiently and effectively, Blackbaud is helping to strengthen the overall health and resilience of the social impact ecosystem.

The details

Blackbaud's AI-powered solutions have enabled customers to achieve a range of impressive outcomes. A grantmaking customer reported saving up to 30 days per year and accessing decision-driving insights 10 times faster. A financial management customer gained 25% more time in their day and saved multiple days of effort per reporting period. A corporate social responsibility (CSR) customer achieved 96% employee engagement with Blackbaud's YourCause® CSRconnect® platform. On an organizational level, nonprofits using Blackbaud's Raiser's Edge NXT® fundraising solution have seen a 44% increase in fundraising, while a K-12 school management customer reported a 21% rise in inquiries, 12% more applications, and a 28% increase in contracts. Blackbaud has also facilitated over $1.65 million in trusted corporate donations to nearly 200,000 nonprofits through its Blackbaud Verified Network and Expedited Giving features.

  • Blackbaud announced these customer outcomes on March 5, 2026.

The players

Blackbaud

The world's leading provider of AI-powered solutions for the social impact sector.

Mike Gianoni

The president, CEO, and vice chairman of the board at Blackbaud.

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What they’re saying

“We are dedicated to the overall health of the social impact sector because when the sector is strong, that means the world is changing for the better.”

— Mike Gianoni, President, CEO, and Vice Chairman of the Board

What’s next

Blackbaud plans to continue investing in and expanding its AI-powered solutions to further support the social impact sector's digital transformation and mission-driven work.

The takeaway

Blackbaud's customer success stories demonstrate the tangible benefits that AI-powered technology can deliver for nonprofits, schools, and other organizations working to create positive change. As the social impact sector embraces digital transformation, Blackbaud is positioned as a leader in providing specialized, cutting-edge tools that empower its customers to work more efficiently, effectively, and with greater impact.