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Cally Sullivan Appointed Managing Director of Kistler Tiffany Benefits
OneDigital and Kistler Tiffany Benefits (KTB) announce the appointment of Cally Sullivan as the new Managing Director.
Feb. 4, 2026 at 10:07am
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Cally Sullivan has been appointed as the new Managing Director of Kistler Tiffany Benefits (KTB), a OneDigital Health and Benefits Company. Sullivan brings over 11 years of experience from Independence Blue Cross, where she held various leadership roles focused on enhancing the broker and client service experience through innovative communication, technology, and service strategies.
Why it matters
The appointment of Cally Sullivan as the new Managing Director of KTB further solidifies the company's commitment to continued growth as the General Agency partner of choice for brokers throughout the Greater Pennsylvania and New Jersey markets. Sullivan's proven track record of driving change, streamlining processes, and delivering outstanding experiences for brokers and clients is expected to elevate KTB's offerings and solidify its position in the region.
The details
In her previous role as Manager of Broker Experience at Independence Blue Cross, Sullivan led a team focused on executing innovative communication, technology, and service strategies for brokers, consultants, and general agents. She also spearheaded the development of advanced service reporting tools and liaison models, significantly enhancing the client experience.
- Cally Sullivan spent the past 11 years of her career with Independence Blue Cross.
- For the past 5 years, she served as Manager of Broker Experience at Independence Blue Cross.
The players
Cally Sullivan
The new Managing Director of Kistler Tiffany Benefits (KTB), a OneDigital Health and Benefits Company. She brings over 11 years of experience from Independence Blue Cross, where she held various leadership roles focused on enhancing the broker and client service experience.
Joseph Dowd
The Senior Managing Principal of Greater PA/NJ/DE at OneDigital, who expressed excitement about Cally Sullivan joining the team as the new Managing Director of KTB.
Emily Bailey
The Regional President of the East at OneDigital, who shared that Cally Sullivan is the ideal leader to elevate KTB and its broker partner base as they strive to deliver an outstanding experience for all those they serve.
Kistler Tiffany Benefits (KTB)
A OneDigital Health and Benefits Company that began operating as an independent entity in the late 1990s and has experienced significant growth, opening offices in various locations throughout the tri-state region.
OneDigital
A company that provides insurance, financial services, and HR platform with personalized, tech-enabled solutions for a contemporary work-life experience. OneDigital's teams enable employers and individuals to do their best work and live their best lives.
What they’re saying
“We are thrilled to have Cally joining the team as our new Managing Director. Her depth of knowledge and commitment to Brokers aligns with our belief that experience is paramount to broker centric solutions. I am confident that Cally is a leader that will enhance our efficiency by exceeding the needs of our current and future Broker Partners”
— Joseph Dowd, Senior Managing Principal of Greater PA/NJ/DE (onedigital.com)
“With a proven ability to drive change, streamline processes, and resolve issues quickly through strong cross-functional communication, Cally is the ideal leader to elevate KTB and our broker partner base as we strive to deliver an outstanding experience for all those we serve.”
— Emily Bailey, Regional President of the East (onedigital.com)
The takeaway
Cally Sullivan's appointment as the new Managing Director of Kistler Tiffany Benefits (KTB), a OneDigital Health and Benefits Company, is expected to further strengthen the company's position as the General Agency partner of choice for brokers throughout the Greater Pennsylvania and New Jersey markets. Her proven track record of enhancing the broker and client service experience through innovative strategies and her commitment to delivering outstanding results make her an ideal leader to guide KTB's continued growth and success.
