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Homeowner Calls Out Ignorant HVAC Technician's Lies About Heat Pumps
A frustrated homeowner sought advice on Reddit after a bad experience with an HVAC installer who made false claims about heat pump technology.
Published on Feb. 6, 2026
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A homeowner in the r/Pittsburgh subreddit expressed frustration after an HVAC technician sent by a heating company made "overt lies" about heat pumps, including the claim that "heat pumps don't work under 32 degrees." The homeowner sought recommendations for better heat pump installers, and other Reddit users corrected the technician's misinformation, noting that modern heat pump technology can function well even in negative temperatures.
Why it matters
Upgrading to an efficient heating and cooling system like a heat pump is one of the best ways for homeowners to protect themselves against rising energy prices. However, misinformation from HVAC technicians can deter people from considering this cost-saving and environmentally-friendly option.
The details
The homeowner said the first few things the HVAC technician said were "overt lies," including the claim that "heat pumps don't work under 32 degrees." Other Reddit users pushed back on this, explaining that modern heat pump technology like vapor injection allows them to function well even in negative temperatures. The homeowner was looking for recommendations for better heat pump installers in the Pittsburgh area.
- The homeowner posted their experience on the r/Pittsburgh subreddit on February 6, 2026.
The players
Homeowner
A homeowner in Pittsburgh who had a bad experience with an HVAC technician and sought advice on Reddit.
HVAC Technician
An HVAC installer sent by a heating company to the homeowner's house, who made false claims about heat pump technology.
Reddit Users
Other Reddit users who corrected the HVAC technician's misinformation about heat pumps being able to function well in cold temperatures.
What they’re saying
“The first couple of things out of his mouth were overt lies (including "heat pumps don't work under 32 degrees").”
— Homeowner (r/Pittsburgh subreddit)
“Heat pumps have gotten a lot better with tech like vapor injection and will work even down into negative temperatures. I think they're great and will be way cheaper to operate than electric heat.”
— Reddit User (r/Pittsburgh subreddit)
What’s next
The homeowner plans to continue searching for recommended heat pump installers in the Pittsburgh area who can provide accurate information and quality service.
The takeaway
This case highlights the importance of homeowners being informed about the capabilities of modern heating and cooling technologies like heat pumps, and the need for HVAC technicians to provide accurate information rather than spreading misinformation that could deter people from adopting more efficient and cost-saving systems.
