BRMC, OGH Recognize March Star Award Winners

Erica Williams and Kristina Deibler honored for exceptional performance and service

Published on Mar. 8, 2026

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Bradford Regional Medical Center (BRMC) and Olean General Hospital (OGH), Kaleida Health facilities, have announced the winners of their March Star Awards. Erica Williams, an IT client and network technician at BRMC, and Kristina Deibler, a clerk in the health information management department at OGH, were recognized for their outstanding work, dedication, and commitment to supporting their colleagues and patients.

Why it matters

The Star Award program at BRMC and OGH aims to highlight and celebrate employees who go above and beyond in demonstrating exceptional customer service, continuous performance improvement, teamwork, communication, and overall excellence. Recognizing these employees helps boost morale, reinforce positive behaviors, and showcase the high-caliber staff at these healthcare facilities.

The details

Erica Williams was praised for her patience, kindness, and professionalism in her role as an IT technician, as well as her ability to clearly explain complex information. Kristina Deibler was recognized for her willingness to assist coworkers, even setting aside her own responsibilities to troubleshoot technical issues and ensure work could continue without disruption.

  • The Star Awards were presented in March 2026.

The players

Erica Williams

A client and network technician in the information technology department at Bradford Regional Medical Center, who joined the organization in 2024.

Kristina Deibler

A clerk in the health information management department at Olean General Hospital, who has been with the organization since 2020.

Bradford Regional Medical Center (BRMC)

A Kaleida Health facility located in Bradford, Pennsylvania.

Olean General Hospital (OGH)

A Kaleida Health facility located in Olean, New York.

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The takeaway

The Star Award program at BRMC and OGH highlights the exceptional employees who are going above and beyond to provide excellent customer service, support their colleagues, and contribute to the overall success of these healthcare facilities. By recognizing these individuals, the hospitals are able to boost morale, reinforce positive behaviors, and showcase the high caliber of their staff.