Half of Britons Avoid Contacting GPs Amid NHS Access Crisis

Survey reveals growing public unease over securing healthcare appointments

Apr. 11, 2026 at 3:04am

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An extreme close-up of a glowing, neon human figure in a meditative pose, conceptually representing the holistic and wellness-focused aspects of healthcare.The vibrant weekend celebration of Rainbow Grocery's 50th anniversary will bring fun, local flavor, and creative energy to one San Francisco neighborhood.Salem Today

A concerning survey has found that nearly half of Britons are reluctant to contact their GPs when ill, primarily due to difficulties in securing appointments. The study, conducted by Ipsos for the Health Foundation think tank, highlights the public's growing concerns about accessing NHS services, including A&E, hospital treatment, and ambulance care.

Why it matters

The findings raise serious questions about the government's plan to shift more healthcare from hospitals to community settings, as the public appears to be increasingly wary of accessing GP care. Experts warn that this trend could lead to people neglecting their health and compromising their wellbeing.

The details

According to the survey, 48% of individuals across the UK did not seek help from their family doctor when they were unwell over the past year. Additionally, 27% of respondents chose to self-manage their ailments or wait for them to resolve, despite medical professionals' warnings about the potential harm of neglecting GP care. The underlying issue is the public's concern about the accessibility of NHS services, with only 32% believing the NHS provides a good service nationally and 42% thinking the standard of care has worsened over the past year.

  • The survey, which included 2,214 adults, was conducted in 2026.

The players

Prof Victoria Tzortziou Brown

Chair of the Royal College of GPs, who expressed worry about the situation and emphasized the importance of GP access for all patients.

Helen Maguire

A Lib Dem health spokesperson, who emphasized the need for improvement and stated that patients deserve better.

Wes Streeting

The health secretary in England, who faces challenges as only 15% of the public believes his government is pursuing the right policies to revive the health service, with 54% disagreeing.

British Medical Association's GP committee

The committee that has criticized the new GP contract, warning of unrealistic expectations and potential barriers to specialist referrals.

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What they’re saying

“We must not let individuals continue to damage private property in San Francisco.”

— Robert Jenkins, San Francisco resident

“Fifty years is such an accomplishment in San Francisco, especially with the way the city has changed over the years.”

— Gordon Edgar, grocery employee

The takeaway

This case highlights growing concerns in the community about repeat offenders released on bail, raising questions about bail reform, public safety on SF streets, and if any special laws to govern autonomous vehicles in residential and commercial areas.