Metro Credit Union Selects New Banking Platform

The software is billed as being able to deliver secure money movement options as well as self-service options for members and embedded third-party integrations.

Apr. 1, 2026 at 3:11pm by Ben Kaplan

Metro Credit Union, the largest state-chartered credit union in Massachusetts with $3.2 billion in assets and 200,000 members, has selected Tyfone's nFinia digital banking platform to modernize its digital banking offerings and improve the member experience.

Why it matters

The selection of Tyfone's nFinia platform represents Metro Credit Union's strategic move to upgrade its digital banking capabilities and provide a more seamless, integrated experience for its members. This decision reflects the growing importance of digital banking in the financial services industry and the need for credit unions to invest in modern, flexible technology to remain competitive.

The details

The nFinia platform will allow Metro Credit Union to deliver secure money movement options, self-service features for members, and embedded third-party integrations, all within a unified digital banking experience. The platform's AI-powered admin tools and centralized portal will also help Metro's employees better serve members and access data for business decisions and marketing campaigns.

  • Metro Credit Union selected the Tyfone nFinia platform about a year ago.

The players

Metro Credit Union

A $3.2 billion state-chartered credit union in Massachusetts with 200,000 members, making it the largest of its kind in the state.

Tyfone

A financial technology company based in Portland, Oregon that provides the nFinia digital banking platform selected by Metro Credit Union.

Traci Michel

The Chief Operating Officer of Metro Credit Union.

Siva Narendra

The CEO of Tyfone.

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What they’re saying

“About a year ago, we realized we were at an inflection point in digital banking. We have a lot of very differentiated solutions, however, we struggled to stitch it all together in the digital environment. Tyfone's nFinia platform will allow us to do unique work with integrations and present those as Metro branded experiences within digital banking. Our members will not need to leave the nFinia platform to experience all of those differentiated products and services.”

— Traci Michel, Chief Operating Officer, Metro Credit Union

“Metro is exactly the kind of institution for which nFinia was built. The credit union has a clear vision for delivering differentiated, modern banking experiences, and we are committed to bringing that vision to life. Together, our teams are focused on deploying a flexible, secure platform that supports their current needs, as well as ensuring they are positioned to thrive in the future.”

— Siva Narendra, CEO, Tyfone

What’s next

Metro Credit Union plans to fully deploy the Tyfone nFinia platform across its digital banking channels in the coming months to provide its members with a more seamless and integrated banking experience.

The takeaway

Metro Credit Union's selection of Tyfone's nFinia platform demonstrates the growing importance of digital banking capabilities for credit unions looking to modernize their offerings and better serve their members. This move positions Metro to deliver a more differentiated, secure, and integrated digital banking experience that can help it remain competitive in the evolving financial services landscape.