Arcos and OverIT Announce Integration and Distribution Partnership

The partnership aims to streamline utility field operations and improve grid modernization, outage response, and customer experience.

Jan. 27, 2026 at 11:23am

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Arcos LLC, a leading provider of utility resource management and work execution software, and OverIT, a global leader in field service management (FSM) solutions, have announced a strategic integration and distribution partnership. The partnership will combine OverIT's enterprise-grade FSM platform with Arcos' purpose-built solutions for utility crew coordination, work execution, and field communications, delivering a more connected, end-to-end operational workflow for utilities.

Why it matters

Utilities today face growing pressure to modernize grid operations, respond faster to outages, and deliver a consistent customer experience, while managing aging infrastructure, workforce constraints, and increasingly complex work types. Many utilities rely on disconnected systems across work management, field service, and crew operations, creating inefficiencies, blind spots, and manual handoffs. The Arcos-OverIT partnership aims to reduce these operational gaps by improving visibility, coordination, and data flow across field crews, contractors, and back-office teams.

The details

The integrated solutions will support a wide range of utility workflows, including grid maintenance, vegetation and asset management, and event response, helping utilities execute work more efficiently and safely, while improving reliability and customer satisfaction. Arcos will also serve as a distribution partner for OverIT's software solutions in the United States and Canada, expanding access to OverIT's FSM capabilities for North American utilities.

  • The partnership was announced on January 27, 2026.

The players

Arcos LLC

A leading provider of utility resource management and work execution software.

OverIT

A global leader in field service management (FSM) solutions.

Paolo Bergamo

CEO of OverIT.

Paul Bernard

CEO of Arcos.

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What they’re saying

“Utilities need modern, flexible platforms that work together—not more disconnected tools.”

— Paolo Bergamo, CEO of OverIT

“Arcos and OverIT share a common focus on supporting the people and processes that keep critical infrastructure running.”

— Paul Bernard, CEO of Arcos

What’s next

The companies will work to develop integrations between their platforms and expand OverIT's FSM capabilities to North American utilities through Arcos' distribution partnership.

The takeaway

This partnership aims to help utilities modernize their operations, improve outage response, and deliver a better customer experience by integrating work execution, field service, and crew management solutions into a more connected, end-to-end workflow.