City Launches New Delivery Worker Safety Training

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New York City's Department of Transportation has announced new measures to improve delivery worker safety, including a required safety training course, reminders to delivery app companies about providing safety equipment, and plans for upcoming legislation to regulate unsafe delivery practices.

Why it matters

With an estimated 400,000 daily bike deliveries across the city, improving safety for this growing workforce is a key priority for the city. The new training and regulatory efforts aim to protect delivery workers and the public from accidents and unsafe practices.

The details

The DOT's 'Do You Deliver?' safety course covers information on traffic rules, worker rights, battery safety, and safe riding techniques. Completion of the online course earns workers a digital certificate to share with employers. The city will also launch a month-long outreach campaign to promote the training and inform workers of their rights. Additionally, the administration plans to work with the City Council on new legislation that would require delivery companies to provide data on accidents, allow the city to set delivery time standards and penalties, mandate extra training for unsafe cyclists, and expand safety rules to cover mopeds and motorcycles.

• The DOT sent a letter to delivery app companies on April 8, 2026.
• The 'Do You Deliver?' safety course is accessible online starting immediately.

What they’re saying

What’s next

The city plans to soon kick off a month-long outreach campaign to promote the 'Do You Deliver?' safety course and inform workers of their rights to safety equipment. The administration also intends to work with the City Council to develop new legislation regulating delivery practices.