Hardison Co. Unveils Universal AI Platform for Public Services

Project20x white-label solution aims to empower governments, healthcare, and nonprofits with AI-powered problem-solving.

Apr. 3, 2026 at 3:38pm

A highly detailed, glowing 3D illustration of a complex digital network, with illuminated cables, servers, and other cybernetic elements in a palette of neon cyan, magenta, and dark greys, conceptually representing the advanced technological infrastructure powering Project20x's AI-driven public services platform.Project20x's AI-powered digital public infrastructure aims to seamlessly connect citizens with essential government, healthcare, and social services.NYC Today

Hardison Co. has announced the expansion of its Project20x platform into a fully white-labeled Digital Public Infrastructure (DPI) solution. Rather than building isolated applications for individual sectors, Project20x provides a single, universal foundation that allows governments, healthcare networks, nonprofits, and civic leaders to deploy their own custom versions of the platform. Because they all share the same underlying architecture, improvements to the Project20x AI instantly benefit every white-label deployment, creating an ecosystem where advancements in one sector instantly help others.

Why it matters

Project20x represents a shift from generative AI to agentic AI, where the platform's AI agents actively connect users to resources, make phone calls, schedule appointments, and coordinate services to solve real-world problems. This allows elected officials, healthcare providers, and civic organizations to leverage AI to directly improve service delivery to their constituents and communities.

The details

The white-label model ensures the core user experience remains frictionless while the underlying guidance is tuned by domain experts. Demonstrations and use cases span civil rights, civic tech, and clinical healthcare, including NAACP.ai, Codify.nyc, Crohns.ai, Diet Manager, and PHM.ai. The platform also features what Hardison Co. calls 'DPGaaS' (Digital Public Good as a Service/Startup), where AI agents can take posthumous actions like closing accounts or distributing digital assets.

  • Project20x white-label infrastructure is currently in early access for select partners.
  • The platform will officially open for full public availability on May 1, 2026.

The players

Hardison Co.

The central administrative and governance layer for the Project20x ecosystem, establishing the overarching frameworks, ethical guidelines, and democratic oversight that dictate how the AI operates across all white-label deployments.

Project20x

A groundbreaking digital platform that helps users leverage AI to solve real-world problems, now expanded into a fully white-labeled Digital Public Infrastructure (DPI) solution.

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What they’re saying

“Giving someone a 10-step text plan doesn't solve their problem-it just gives them more work. We built Project20x to be the underlying engine for actual problem-solving.”

— Arion Hardison, Founder of Project20x

What’s next

The Project20x white-label infrastructure will officially open for full public availability on May 1, 2026.

The takeaway

Project20x's white-label platform represents a significant advancement in how governments, healthcare providers, and civic organizations can leverage AI to directly improve service delivery and problem-solving for their constituents and communities.